Manager, Patient-Centered Research

IQVIA • Durham, RI

3d

About The Position

The Manager, Patient-Centered Research joins IQVIA’s Patient Centered Solutions (PCS) team, which integrates the patient voice into medical research and development. The team conducts qualitative, quantitative, and mixed-methods studies examining patient, clinician, and caregiver experiences. Its work includes clinical outcome assessment (COA) development, modification, and validation; regulatory strategy consulting; exploratory analyses of existing data; literature reviews and gap analyses; and non-interventional studies involving conceptualization, data collection, analysis, interpretation, and dissemination.

The role supports life sciences and population health clients with patient-reported outcome (PRO) and other COA solutions. The manager leads or contributes to project design, execution, and delivery, including literature reviews, data collection, and qualitative and/or quantitative analysis and reporting. The position is responsible for timely completion of projects or components of complex projects, supports business development and proposals, and provides direction to project colleagues. When serving as Project Manager, the role manages timelines, finances, and day-to-day client and team communications. IQVIA provides training, mentorship, and opportunities to develop a research career.

Requirements

• Master’s or doctorate degree in the social sciences or life sciences.
• 5–8 years of consulting experience managing and delivering COA selection, creation, and validation projects, primarily PRO projects, for pharmaceutical or life sciences clients.
• Solid project management and client relationship-building skills.
• Ability to work effectively with others across the organization to accomplish team goals.
• Ability to manage multiple projects, prioritize competing demands, and meet tight deadlines.
• Knowledge of key issues and current developments in the life sciences industry, particularly qualitative and mixed-methods approaches to COA development and validation.
• Excellent presentation and communication skills.
• Subject matter expertise sufficient to manage projects effectively.
• Experience with qualitative research methods and literature review methods.
• Proficiency in MS Office, including Word, Excel, and PowerPoint.
• Fluency in English.

Nice To Haves

• Experience with survey research and mixed-methods or quantitative research methods.
• Experience with bibliographic software such as Zotero.
• Experience with qualitative coding software such as MAXQDA.

Responsibilities

• Participate in or lead teams designing, developing, and delivering consulting projects or components of larger, complex projects, primarily using qualitative or mixed-methods approaches.
• Review and analyze client requirements or problems and help develop cost-effective proposals that support profitability and client satisfaction.
• Guide Consultants and, where relevant, Statistical Services staff on project objectives, client needs, and scientific execution, with support from subject matter experts.
• Develop or oversee detailed project documentation and specifications, including protocols and study documents.
• Conduct or oversee qualitative analyses to support study reporting and client-specific solutions.
• Support the design, structure, and delivery of client reports and presentations suited to their audiences.
• Serve as the primary project contact for clients and, when appropriate, present findings.
• Recommend improvements and alternative solutions to address project problems and client needs.
• Identify potential follow-on work and new business leads with assigned clients.
• Follow up with clients after deliverables are completed to assess satisfaction.
• Build knowledge of consulting and life sciences research methodologies through work experience, training, and mentorship.
• Develop subject matter expertise to support PCS Centers of Excellence or other specialty groups.
• When acting as Project Manager, manage project timelines and finances and oversee day-to-day communication with clients and team members.

Benefits

• Training, mentorship, and research career development opportunities.
• Depending on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered.
• A range of health and welfare benefits may be offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager