Manager-Patient Care Clinics. FT. Pediatric Diabetes Center
About The Position
The Manager-Patient Care Clinics collaborates with nursing leadership and medical director(s) to provide administrative, human resource, and financial management for assigned hospital-based outpatient clinics at a Magnet Recognized tertiary academic children's hospital with a level one trauma designation. The manager directs day-to-day clinic operations according to the needs of the patient population, the established professional practice model, applicable regulatory standards, and approved clinical practice standards, policies, and procedures. The role partners with the multidisciplinary team to develop innovative approaches to patient access and whole-person care, ensures efficient patient flow and continuity for patients admitted to the hospital from the clinic, and ensures appropriate staffing during business hours. The manager contributes to strategic planning and aligns service goals with the organization's mission, vision, and values, while ensuring compliance with regulatory and hospital requirements. The manager mentors and coaches staff, supports professional governance groups in maintaining Magnet Recognition standards, and leads the adoption of evidence-based practice, safety initiatives, quality care, best practices, and innovative technology. Other duties may be assigned as needed.
Requirements
- Bachelor's Degree in Nursing; alternatively, an Associate's Degree in Nursing, a Bachelor's Degree in a healthcare-related field, and a Master's Degree in Nursing.
- At least three years of nursing experience providing opportunities to demonstrate competencies in clinical nursing, leadership, or education.
- Active California Registered Nurse (RN) licensure.
- Basic Life Support (BLS) certification issued by the American Heart Association.
- Substantial knowledge of state and federal healthcare regulations and accreditation, finance, performance improvement, quality, patient safety, evidence-based clinical practice standards, medical staff structure, legal aspects of care, and nursing scope of practice.
- Ability to develop and champion department-specific clinical outcome improvements in a multi-initiative organization.
- Ability to work effectively with a wide variety of staff and apply adult learning principles, management techniques, and problem-solving methodologies.
- Professional-quality reading, writing, speaking, and communication skills in English, including in person, in writing, and by telephone.
- Ability to use position-related computer and software programs, including Word, Excel, PowerPoint, and Access, and to operate or troubleshoot basic office equipment.
- Ability to provide leadership; enforce policies and regulatory compliance consistently; think critically; exercise sound judgment; lead, supervise, teach, and collaborate; work independently; accept direction; and remain calm and courteous under pressure.
- Ability to perform basic math and statistical functions, manage multiple assignments, compose written material, solve problems, organize and prioritize workload, recall information accurately, and pay close attention to detail.
- Ability to distinguish colors as necessary, hear general conversation and workplace sounds, and see adequately to read computer screens and written documents.
- For Maternal Fetal Medicine (32201), Advanced Fetal Monitoring certification and Limited Third Trimester OB Certification are required.
- For Hematology/Oncology Infusion Center (32905), completion of a Chemotherapy and Biotherapy Provider Course and American Heart Association Pediatric Advanced Life Support (PALS) certification are required.
Responsibilities
- Collaborate with nursing leadership and medical director(s) on administrative, human resource, and financial management for assigned outpatient clinics.
- Direct day-to-day clinic operations based on patient population needs, professional practice models, regulatory requirements, and approved clinical standards and policies.
- Partner with the multidisciplinary team to improve patient access to care and treatment and support whole-person care.
- Ensure efficient patient flow and continuity of care for patients admitted to the hospital from the clinic.
- Ensure appropriate staffing and resources to meet operational and patient care needs during business hours.
- Participate in strategic planning and align service goals and objectives with the organization's mission, vision, and values.
- Ensure compliance with planning, regulatory, inspecting-agency, hospital, and department requirements.
- Mentor and coach staff in transforming culture, processes, and clinical practice.
- Support and inspire professional governance groups to meet nursing excellence standards and maintain Magnet Recognition.
- Lead the conversion of care to evidence-based practice at the point of care, emphasizing safety, quality, best practices, and innovative technology.
- Perform other duties as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
