Manager, Partnership Operations

Snap Inc.•New York, NY

2d•$178,000 - $313,000•Hybrid

About The Position

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles. Snapchat’s music-based creative tools empower our 306M daily users to convey a new dimension of self expression by quickly adding licensed music to their snaps. This is just the start of music at Snap and we are growing our Partnerships Operations team to support these tools globally. We are seeking a Manager, Partnerships Operations to join Snap Inc.!

Requirements

9+ years working in global operations for a music-focused technology platform, digital music service or rights owner
Positive relationships with major and independent music content owners
Strong analytical and quantitative skills
Moderate proficiency in SQL

Nice To Haves

Creative and innovative thinker with a proven track record for soling complex problems
Team player who can work across multiple groups, including product, engineering, legal, and other XFN teams
Bias for action in a lean work environment
Passionate about the business of music
Street smarts - willingness to roll up the sleeves and do whatever is necessary to meet team goals

Responsibilities

Content rights landscape, including music, for record labels, music publishers and Performing Rights Organizations
Content ingestion practices (DDEX), digital supply chain operations, publishing clearance, and metadata management
Compliance with reporting obligations, and other key provisions from complex licensing agreements
Management of 3rd party service providers
Content management system architecture and development
Drive Automation & Operational Efficiency: Identify opportunities to streamline manual processes through automation and tooling. Partner with technical teams to implement solutions that improve accuracy and reduce turnaround times.
Resolve Complex Partner Issues: Serve as a key escalation point for complex partner challenges, including revenue discrepancies, reporting issues, and product-related concerns. Investigate root causes and drive timely, effective resolutions.
Collaborate Cross-Functionally: Partner across Partnerships, Product, Engineering, Finance, and Legal, to ensure alignment and operational readiness for new initiatives, product launches, and policy changes.