Manager, Outpatient Rehabilitation Services
About The Position
ChristianaCare is seeking a Manager of Outpatient Rehabilitation Services. In this position, you will work with a dynamic team in this patient centered facility. The rehabilitation experience at ChristianaCare Health System offers a strong team approach, frequent interdisciplinary interaction, ongoing mentoring, state of the art equipment and professional level educational opportunities. The Manager, Rehabilitation Services is responsible for providing strategic leadership, clinical oversight, and operational management for the daily rehabilitation services provided at the Wilmington Rehabilitation Services Outpatient Site. This role ensures the delivery of high-quality, patient-centered care while maintaining regulatory compliance, supporting caregiver development, and driving operational and financial excellence across Physical Therapy, Occupational Therapy, Speech-Language Pathology, and Therapeutic Recreation services.
Requirements
- BS, MS, or Doctorate in Physical Therapy
- At least five (5) years of direct clinical experience in an outpatient rehabilitation setting
- Licensure or license eligibility in the State of Delaware as a Physical Therapist
- Demonstrated knowledge of rehabilitation operations, patient care standards, and regulatory requirements
Nice To Haves
- Leadership or management experience within a rehabilitation or healthcare environment
- Experience with Joint Commission, and other regulatory/accreditation standards
- Proven ability to lead teams, manage change, and drive continuous improvement initiatives
Responsibilities
- Provide direct clinical evaluation and treatment services for patients referred to rehabilitation programs
- Ensure accurate interpretation, documentation, and communication of patient evaluation and treatment outcomes
- Deliver clinical oversight and guidance to rehabilitation caregivers providing patient care
- Promote evidence-based practice and advance rehabilitation programming across the organization
- Foster excellence in patient experience through compassionate, patient-centered care
- Direct the day-to-day operations of Rehabilitation Services, including PT, OT, and SLP
- Monitor program effectiveness and implement process improvements to enhance quality, efficiency, and patient outcomes
- Provide leadership for clinical documentation standards, billing compliance, and audit readiness
- Respond promptly to patient and caregiver concerns, ensuring appropriate resolution and follow-up
- Lead recruitment, interviewing, onboarding, and orientation activities for rehabilitation caregivers
- Assess caregiver competencies and develop individualized professional development plans
- Manage performance evaluation processes, including quarterly check-ins, merit recommendations, career ladder progression, continuing education oversight, and caregiver engagement initiatives
- Support students, volunteers, and academic partnerships while maintaining strong relationships with educational institutions
- Manage the fiscal operations and budgetary performance of Rehabilitation Services
- Maintain current knowledge of rehabilitation regulations, standards, and best practices
- Ensure compliance with Joint Commission and other accrediting and regulatory agencies
- Lead departmental readiness activities for surveys, inspections, and accreditation reviews
- Oversee completion of annual system requirements, including safety training, emergency preparedness, CPR/AED certification, fit testing, and other mandatory education programs
Benefits
- medical/dental/ vision insurance coverage on your first day of employment
- paid PTO
- retirement plans
- twelve weeks of paid parental leave
- annual membership to care.com
- access to backup care services for dependents through Care@Work
- retirement planning services
- financial coaching
- fitness and wellness reimbursement
- great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
- health insurance
- paid time off
- retirement
- an employee assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
