Rehabilitation Services Manager

Resurgens Orthopaedics•Covington, GA

1d•Onsite

About The Position

Oversees the operations and financial performance of their designated Resurgens Rehabilitation facility. Is responsible for ensuring that quality treatment and excellent customer service is provided by the physical therapists, occupational therapists, athletic trainers, and physical therapist assistants employed at their respective facility.

Requirements

Degree from an appropriately accredited Physical Therapy, Occupational Therapy, or Athletic Training program
Active Georgia, and/or National licensure in specified discipline (Athletic Trainer, Physical or Occupational Therapist) permitting them to work in this state
Knowledge of budgeting principles and interpretation of financial data
Basic working knowledge of Windows, Internet Explorer, Microsoft Excel, Word, and Outlook
Effective verbal and written communication skills
Ability to make independent decisions after gathering information from available sources
Ability to deal with conflict constructively and seek resolution with those involved
Must have the means to attend training and or meeting sessions at offsite locations.

Nice To Haves

Minimum of 3 years experience as a rehabilitation provider preferred

Responsibilities

Serve as a clinician and complete the responsibilities required of their respective clinical job description
Ensure that all regulatory standards are adhered to within their respective clinic.
Supervise, coach, and counsel rehabilitation staff, including feedback to employees to compliment or address behaviors, regular one-on-ones, and annual performance evaluations
Monitor clinic staffing levels and make staffing changes as indicated by patient census and concerns of the local physicians
Recruit, interview and hire staff members, with guidance from Director as required
Facilitate a positive and cooperative work environment amongst the rehab employees
Schedule and facilitate departmental staff meetings and participate in interdepartmental meetings
Oversee the inventory and ordering of supplies, including appropriate coding and submission of clinic invoices to accounts payable
Address and educate staff regarding patient perceptions of care, compliments, and complaints
Coordinates rehab updates and maintain positive relationships with Physicians, Regional Director, Site Manager, MRI, and other site-specific managers.
Ensures a safe and secure workplace complying with all Resurgens safety policies and OSHA regulations, i.e., annual fire drill, employee education, security updates, etc;
Assess financial data for the clinic and make appropriate clinic adjustments that demonstrate fiscal responsibility, with assistance of Director as required
Oversees daily payment and petty cash balance activities, ensuring integrity of processes
Actively work with Rehab PAR to ensure optimal clinic reimbursement
Maintains internal controls and monitors the facilities revenue cycle process for the successful revenue achievement.
Performs annual chart audits (per QA Committee instructions) and reviews errors with clinicians regarding coding and documentation deficiency reports
Coordinate and schedule contract therapists to cover for professional staff, if asked by Director
Provide new Rehab Clinician orientation and training – site specific policies and introductions to Physicians
Coordinate the development, blocking and/or modifying of clinician templates