Manager, Outpatient Clinic - Primary Care Center 2 & Outpatient Behavioral Health

LCMC Health•New Orleans, LA

7d•Onsite

About The Position

Are you a passionate healthcare leader who thrives on improving operations, developing teams, and delivering exceptional patient experiences? Join our organization as a Manager of Outpatient Clinic, where you'll have the opportunity to lead a dynamic team and drive operational excellence in a fast-paced ambulatory care environment. As the Manager of Outpatient Clinic, you will be responsible for overseeing daily clinic operations, optimizing workflows, ensuring regulatory compliance, and fostering a culture of service excellence. Working closely with physicians, clinical teams, and hospital leadership, you'll play a critical role in enhancing access, quality, and outcomes for the communities we serve.

Requirements

High School Diploma, GED, or equivalent
Minimum five (5) years of supervisory or leadership experience
Proven ability to lead teams, manage operations, and drive performance improvement
Strong communication, organizational, and problem-solving skills

Nice To Haves

Associate's or Bachelor's degree in Healthcare Administration, Business, Nursing, or a related field
Experience managing an outpatient clinic, ambulatory practice, or physician office setting
Knowledge of healthcare regulations, quality programs, budgeting, and operational analytics
Experience leading process improvement and patient experience initiatives

Responsibilities

Lead, mentor, and support clinical and non-clinical staff to promote a high-performing, patient-centered culture.
Manage staffing, scheduling, performance evaluations, and employee development initiatives.
Foster teamwork, accountability, and employee engagement across the clinic.
Oversee daily outpatient clinic operations to ensure efficient, safe, and high-quality care delivery.
Implement process improvements that enhance patient flow, reduce barriers to care, and improve operational performance.
Monitor key performance indicators and develop action plans to achieve departmental goals.
Ensure compliance with organizational policies, regulatory requirements, and accreditation standards.
Evaluate and update clinic policies and procedures to support best practices and continuous improvement.
Promote patient safety initiatives and quality improvement efforts.
Assist in managing clinic budgets, productivity targets, and resource allocation.
Monitor operational expenses and identify opportunities for cost-effective improvements.
Support strategic initiatives that enhance clinic growth and sustainability.
Maintain effective communication with physicians, senior leadership, staff, and community stakeholders.
Serve as a liaison between administration and frontline teams to ensure alignment with organizational priorities.
Build strong relationships that support collaboration and exceptional patient care outcomes.