Manager, Outdoor Adventure

The University of Akron•Akron, OH

4d•Onsite

About The Position

Responsible for the leadership, administration, and strategic oversight of the Outdoor Adventure program, including climbing wall operations, trip programming, adventure programming, equipment rentals, special event programming, and risk management. This position supervises student staff, develops engaging and inclusive outdoor recreation experiences, ensures compliance with industry and University safety standards, and manages program resources to promote student engagement, leadership development, and participant well-being.

Requirements

CPR, First Aid, & AED certified
Wilderness First Aid certified or ability to obtain within 3-months of hirs
Requires a minimum of 1 year experience in managing and providing instruction in recreational sports programming such as canoeing, kayaking, backpacking, sailing, climbing, etc.
Supervisory experience of staff and/or students
Strong oral and written communication skills
Ability to work a non-traditional work week
Computer skills to include Microsoft Office suite of programs and membership/facility management software

Nice To Haves

Wilderness First Responder
Climbing Wall Instructor
Single Pitch Instructor

Responsibilities

Staff Supervision: recruit, hire, train, schedule, and evaluate a team of student employees that support outdoor adventure program operations and fosters a customer service-oriented work environment while promoting student staff development and leadership.
Rock Wall area supervision: oversee the daily operations of the indoor climbing wall and bouldering arch that ensures a safe, welcoming, and engaging environment. Develop and maintain operating procedures that comply with industry standards and best practices for climbing wall operations.
Adventure Programming and Trip Management: design, implement, and evaluate a comprehensive outdoor adventure program including day trips, overnight excursions, clinics, and experiential learning opportunities. Coordinate all logistical aspects of adventure programming including space allocation, transportation, permits, lodging, risk assessments, participant communication, and trip documentation.
Equipment Rentals: manage the outdoor equipment rental program, including inventory management, purchasing, maintenance, repair, replacement planning, and lifecycle tracking. Develop rental policies and procedures, pricing structures, and reservation processes via facility management software.
Risk Management: develop, implement, and continuously evaluate comprehensive risk management plans for all outdoor adventure programs and facilities. Ensure compliance with university policies, industry standards, and applicable local, state, and federal regulations. Conduct routine inspections of facilities, equipment, and program sites to identify and mitigate potential hazards. Maintain certifications, staff training records, waivers, and operational documentation.
Special Event programming: develop and facilitate experiential team building and leadership development programs for university departments, student organizations, summer camp programs and external clients as necessary. Contribute to departmental revenue generating initiatives including birthday party rentals.