Manager – Organizational Assessment

Raftelis

4d • Remote

About The Position

The Organizational Assessment Practice is seeking a Manager based in the Western United States. This role plays a critical part in helping our local government and utilities clients evaluate and optimize their operations, organizational structures, and service delivery. The Manager directs consulting engagements from initiation to completion, ensuring exceptional quality and serving as the primary point of contact for client relations.

Requirements

• A Bachelor’s degree in public administration, business, public policy, or a related field.
• 10+ years of experience managing projects or working within the local government or utility sectors.
• Proven track record of managing long-term consulting or operational projects from start to finish.
• Exceptional client relations and communication skills, with the ability to present complex information clearly.
• Demonstrated experience performing rigorous quality assurance on professional documents and operational plans.
• Strong analytical skills and the ability to solve complex organizational challenges.
• Ability to travel as needed to client sites, primarily located in the Western United States.
• Based in the Western United States.

Nice To Haves

• Master’s degree.
• Consulting experience.
• Direct experience in operations work.

Responsibilities

• Manage complex organizational assessment projects from start to finish, keeping teams on schedule and within budget.
• Perform detailed quality assurance on all project deliverables, reports, and data analyses to maintain the highest standards of accuracy.
• Build and maintain strong, productive relationships with client stakeholders, acting as a trusted advisor throughout the engagement.
• Conduct organizational and operational reviews of local government and utility departments. Present findings and recommendations to client leadership, governing bodies, and utility boards.
• Support business development efforts by identifying client needs and contributing to proposal development.
• Mentor and guide junior project staff to support their professional development.

Benefits

• 100% company-paid employee medical (HSA plan)
• 50% company-paid dependent medical coverage
• Dental benefits
• Health Savings Account
• Medical and Dependent Care Flexible Spending Accounts
• Vision Insurance
• Company paid Life and Disability Insurance
• Employee Assistance Program
• Discretionary paid time off program
• Education Reimbursement Program
• 401(k) with company contributions
• Long-Term care benefits
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager