Consultant – Organizational Assessment

Raftelis

4d • Hybrid

About The Position

We are seeking a highly motivated and analytical Consultant to join our Organizational Assessment practice. In this role, you will play a critical part in helping our local government and utilities clients evaluate and optimize their operations, organizational structures, and service delivery. You will work closely with project managers and client teams, providing robust data analysis, conducting research, and supporting the development of actionable recommendations. While this role supports a variety of organizational assessments, candidates with an interest or background in operations are highly encouraged to apply.

Requirements

• A Bachelor’s degree in public administration, business, public policy, or a related field.
• 5+ years of experience within the local government or utility sectors.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• High proficiency in Microsoft Office applications (Excel, PowerPoint, Word).
• Ability to manage multiple tasks simultaneously.
• Ability to travel as needed to client sites across the country.
• Ability to commute to one of our office locations (Santa Barbara, CA; Denver, CO; Littleton, CO; Orlando, FL; Kansas City, MO; Charlotte, NC; Durham, NC; Albany, NY; Cincinnati, OH; or Austin, TX)

Nice To Haves

• Master’s degree.
• Located in the Western United States.

Responsibilities

• With little oversight, analyze organizational data, workflows, and performance metrics to identify opportunities for operational improvement.
• Assist in conducting qualitative and quantitative research, including stakeholder interviews, surveys, and benchmarking studies.
• Support the evaluation of operations practices within local government agencies.
• Draft comprehensive reports, memos, and presentations that clearly communicate complex findings and strategic recommendations to clients.
• Participate in client meetings, workshops, and presentations.
• Collaborate effectively with project managers to ensure deliverables are completed on time and meet our rigorous quality standards.

Benefits

• 100% company-paid employee medical (HSA plan) and 50% company-paid dependent medical coverage and dental benefits
• Health Savings Account
• Medical and Dependent Care Flexible Spending Accounts
• Vision Insurance
• Company paid Life and Disability Insurance
• Employee Assistance Program
• Discretionary paid time off program
• Education Reimbursement Program
• 401(k) with company contributions
• Long-Term care benefits
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level