Organizational Effectiveness Consultant

NW Natural•Happy Valley, OR

3d•Hybrid

About The Position

The Organizational Effectiveness (OE) Consultant serves as a strategic partner to the holding company and its subsidiaries by designing, implementing, and sustaining enterprise OE, culture, and talent practices that enable strong performance, engagement, and organizational health. This role supports the organization as a shared services function, ensuring consistency where it matters, while allowing flexibility to meet local business needs. Approximately 80% of this role focuses on organizational effectiveness, culture, onboarding and people practices including talent management, engagement, leadership and development initiatives. Approximately 20% of this role is dedicated to advancing the organization’s Access and Inclusion initiatives and Culture of Caring strategy across corporate and field environments. This consultant owns the strategy, measurement, and enterprise coordination of this work, partnering closely with executive sponsors, Employee Resource Group (ERG) leaders, HR Business Partners, and key stakeholders across multiple states.

Requirements

Bachelor’s degree with a major in business, human resources, organization development or equivalent discipline/experience.
Requires a minimum of 5 years (level 2) or 8 years (level 3) experience in Organizational Development, with leadership and employee development knowledge, with experience in instructional design and delivery of training and data analytics.
Strong understanding of adult learning theories and instructional design principles.
Ability to collaborate effectively with diverse teams and build relationships at all levels of the organization.
Clearly conveys information and ideas through oral and written communication to stakeholders at all levels in the organization.
Strong facilitation and public speaking skills.
Highly flexible, collaborative, self-directed, and adapt well to a rapidly changing environment.
Analytical mindset with the capability to gather and interpret data to assess training effectiveness.

Nice To Haves

Professional certifications in instructional design principles, training facilitations or related fields are a preferred, including DISC, Crucial Conversations, Hogan, etc.

Responsibilities

Lead enterprise OE initiatives that translate the company’s talent philosophy and people strategy into practical, scalable practices across the holding company.
Partner with HR Business Partners and leaders to assess organizational needs and deliver shared‑service solutions that improve performance, engagement, and leadership capability.
Design and integrate core talent practices, including talent identification, performance management, development pathways, leadership competencies, and succession enablement.
Drive data‑informed decision making by using engagement results, OE KPIs, and talent metrics to identify priorities, measure impact, and guide continuous improvement.
Contribute to leadership development, training, and learning strategies by shaping content, frameworks, and programs that build enterprise capability.
Enable leaders with clear tools, frameworks, and guidance that support consistent application of OE and talent practices across corporate and field environments.
Design and maintain onboarding frameworks, standards, and success measures that enable subsidiaries to deliver effective local onboarding while reinforcing enterprise culture, values, and expectations.
Collaborate across HR and enterprise partners (Communications, IT, Safety, Operations) to deliver integrated people and culture solutions.
Own and advance the enterprise Access and Inclusion initiatives and Culture of Caring strategy, ensuring alignment with organizational values, business priorities, and OE goals.
Partner with Executive Sponsors and Employee Resource Group (ERG) leaders to strengthen governance, effectiveness and alignment.
Support ERG leaders through strategy, structure, and measurement, enabling their work to have meaningful enterprise impact across corporate and field locations.
Design, track, and report on Access and Inclusion and culture-related key performance indicators (KPIs) to assess progress and inform leadership decisions.
Collaborate with HR and business leaders to embed inclusive practices into talent, engagement, leadership, and culture initiatives.
Serve as a thought partner to the Chief People Officer on Access and Inclusion and cultural considerations, ensuring equity is built into processes and outcomes.

Benefits

Rich health insurance benefits with competitive employer contribution
Free access to an online wellness resources platform
Up to 23 Vacation Days
80 Hours of Sick Time
10 paid holidays and 3 floating holidays
Flexible work arrangements
3 weeks paid parental leave
Be part of a workplace where your voice matters. Engage with our Diversity, Equity & Inclusion Council, and a variety of Employee Resource Groups that support community and growth.
1500 sq foot exercise facility and secure bike room
Meaningful annual incentive bonus opportunity in addition to base salary
Competitive 401K company contribution and match
15% discount on NW Natural stock through Employee Stock Purchase Program
Up to $5250 a year in tuition reimbursement
Wellness incentive program
20% off natural gas service
Up to 30% discount at NW Natural Appliance Center
TriMet Pass for all HQ employees
Generous discounts with Verizon & AT&T Wireless