Organizational Change Manager

Mission Critical Partners • Baltimore, MD

22h • Hybrid

About The Position

Mission Critical Partners is seeking an Organizational Change Manager to support the change management efforts of large system implementations across the United States. This role focuses on smooth transitions for government agencies and non-profits adopting new technology solutions. The role requires a client-focused professional committed to success by embracing and living our core values of Persistence, Integrity, Trust, Accountability and Prudence.

Requirements

• Organizational Change Management Certification is required
• Demonstrated experience with change management, business analysis, and technology transformation
• 5+ years of facilitation experience with proven problem-solving capabilities and experience that includes budgetary responsibilities
• Ability to assess client situations, identify needs, present concepts, develop specifications and recommendations, deliver solutions, and promote teamwork
• Extensive expertise in the use of change management methodologies such as ADKAR
• Valid Driver’s License with the ability to drive to client sites
• Computer skills required: Contract Management Systems, Microsoft Office, Project Management Software

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Lead change management initiatives for large technology transformation projects
• Develop and implement change management strategies, communication plans, and training programs to enhance user adoption
• Conduct impact assessments, stakeholder analyses, and change readiness evaluations to identify risks and ensure smooth transitions
• Oversee project coordination and integration efforts, ensuring alignment with client goals
• Facilitate meetings, workshops, and focus groups to support project analysis, design, and testing phases
• Act as a liaison between client agencies and solution providers, ensuring alignment of project deliverables with business objectives
• Provide regular status updates to agency officials, ensuring projects remain on schedule and within budget
• Maintain compliance with organizational policies, contractual obligations, and industry best practices throughout project execution
• Support business process analysis and improvement initiatives to optimize workflows and technology adoption

Benefits

• Robust employer contribution to employee medical benefits
• Competitive dental and vision insurance
• 401(k) plan with company match
• Wellness allowance to support employee well-being
• Life and AD&D insurance
• Disability insurance (short-term and long-term)
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Flexible Paid Time Off to support work-life balance
• Employee Assistance Program (EAP)
• Perks at Work program offering discounts on products and services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level