Senior Manager, Organizational Change Management
About The Position
Huron's Organizational Change Management (OCM) team helps clients maximize ERP investments by preparing organizations for new technology and processes. We specialize in major ERP systems like Oracle Cloud, Microsoft Dynamics 365, SAP, Workday, and others, addressing challenges such as resistance to change, training gaps, and change fatigue. Our expert consultants craft tailored strategies, including communication plans, training programs, leadership alignment, and ongoing support, to ensure smooth ERP transitions. With our people-focused approach, we help clients navigate mergers, ERP implementations, and process updates, enabling them to maintain a competitive edge. As a Senior Manager in Organizational Change Management (OCM) team, you’ll lead change management initiatives both internally and externally - from pre-sales, solutioning, drafting proposals, onboarding and managing your teams, and leading complex client delivery programs. You will also bring a passion for bringing out the best in others through strategic coaching and inspiring others to continuously innovate and learn. You will work closely with the Directors in OCM to deliver clients' success. Join Huron and shape the future of consulting! Partner with existing OCM leadership to expand the skills of our change consultants and consistently recruit incredible new talent.
Requirements
- Bachelor’s degree required; advanced degrees (e.g., MBA) or equivalent experience are valued
- 6-10+ years in change management, training, and communications experience leading the development and delivery of large-scale programs
- Successfully led 2-3 FLC ERP change management programs and possess experience in manufacturing, supply chain, retail, pharmaceutical, financial, education and other industries.
- ERP platform experience with SAP S4 HANA, Oracle, Microsoft Dynamics 365, Workday, or equivalent.
- Deliver stakeholder & leadership engagement programs, executive alignment strategies, and ongoing change impact assessments.
- Manage teams of OCM consultants and training developers in support of a major ERP program with over 1000 users leveraging multiple vehicles and micro-learning strategies.
- Process knowledge in Manufacturing, Supply Chain, Procurement, Order Management and Warehouse / Logistics Management
- Process driven to establish or fine-tune OCM framework and methodologies
- Successful pre-sales, co-selling, and business development within diverse clients
- Ability to establish trust, confidence, and cohesive client relationships
- Proven success in consulting and project management with a passion for leading change through transformational technology solutions
- Proficiency in leading adoption programs for ERP or CRM implementations
- Expertise and facilitation of design thinking to include mapping of business process roles and responsibilities of a change network, as well as risk and impact analysis across organization, processes, tools, procedures, HR, and culture
- Willingness to roll your sleeves up to do whatever it takes from developing training materials to leading a multi-million dollar change transformation program
Nice To Haves
- Relevant Organizational Change Management certifications (i.e. PROSCI or CCMP)
- Program / Project management experience
Responsibilities
- Leading business / ERP program delivery for large scale transformation programs
- Possess exemplary communication/project planning skills
- Leverage existing relationships with previous clients and continuously establishing new connections through local and online personal/business networking
- Challenge yourself to find innovative ways and opportunities to educate colleagues on how to influence change and increase our value with clients
- Participating in recruiting, interviewing new candidates, screening, and onboarding
- Design, manage, and implement successful program solutions for change management engagements including staffing needs, working with client counterparts, daily team management, and client report out
- Participating in the development of Request for Proposal (RFP) responses and other business development activities
- Build strategic relationships with client executives to keep them updated on the effectiveness of change efforts, focusing on long-term opportunities and always keeping in mind that what is best for the client may sometimes not be what is best for Huron.
- Participate in regular internal organizational meetings such as weekly business development, resourcing calls, marketing, practice calls, regular check-ins with coaches and team members
- Look for opportunities to develop personal connections to one another in our remote environment and opportunities to build connections to discover all the ways Huron is such an incredible and unique place to work!
Benefits
- medical, dental and vision coverage to employees and dependents
- a 401(k) plan with a generous employer match
- an employee stock purchase plan
- a generous Paid Time Off policy
- paid parental leave and adoption assistance
- free annual health screenings and coaching
- bank at work
- on-site workshops
- ongoing programs recognizing major events in the lives of our employees throughout the year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
