Manager, Operations Fleet Development

Walmart•Laurens, SC

4d•Onsite

About The Position

This position is responsible for developing and implementing comprehensive training plans for Walmart Private Fleet drivers, ensuring they meet all safety and operational standards. The role involves managing learning activities, collaborating with stakeholders on content creation, and overseeing Fleet Development Facilitators. Key responsibilities include assessing driver and facilitator performance, utilizing learning systems for tracking and reporting, ensuring compliance with company policies and regulations, and optimizing fleet performance through resource allocation and training enhancements. The manager will also prepare reports for senior management, research data for program improvements, and align fleet development strategies with company goals. This role requires building relationships with stakeholders, delivering complex training courses using adult learning techniques, and providing expert advice and guidance to team members. Additionally, the position involves supervising and developing associates, fostering a culture of belonging, and ensuring adherence to company values and ethical standards.

Requirements

Bachelor's degree in management, supply chain, business administration, human resources, production/operations management, or related area and 1 year’s experience in an operations/distribution/supply chain/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workloads; and participating in the hiring and promotion of employees.
1 year’s experience as a Walmart Fleet Development Facilitator supervising, evaluating, mentoring, and developing associates; managing associate workloads; and participating in the hiring and promotion of associates.
1 year experience as a Walmart Supply Chain Area or Operations Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 1 year experience as a Walmart Supply Chain Load Manager OR 3 years experience in an operations/distribution/supply chain/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees.

Nice To Haves

Class A Commercial Driver’s License with HAZMAT endorsement.
Training in a production-based environment or related area

Responsibilities

Develops and implements comprehensive training plans for Walmart Private Fleet drivers.
Manages the facilitation of learning activities by overseeing associate training on leadership case studies or functional scenarios.
Connects with business stakeholders to determine training program requirements.
Collaborates with the design team on appropriate content creation.
Engages subject-matter experts to develop practical application scenarios.
Oversees and manages Fleet Development Facilitators, providing guidance and support.
Develops Facilitators and team members by providing feedback to enhance facilitation skills.
Assesses the team's performance in the sessions facilitated and makes recommendations for additional training.
Regularly assesses the performance of drivers and Facilitators, implementing improvement plans as necessary.
Utilizes learning systems to monitor, track, and report learning activities.
Ensures all fleet operations comply with company policies and regulatory requirements.
Models compliance with company policies and procedures and supports company standards of ethics and integrity.
Efficiently allocates resources to meet operational demands and optimize fleet performance.
Oversees the maintenance and upkeep of training equipment and resources.
Prepares and presents regular reports on fleet performance, training outcomes, and Facilitator activities to senior management.
Researches, compiles, and analyzes data to recommend learning programs and operational process enhancements.
Works closely with other departments to align fleet development strategies with overall company goals.
Builds relationships and partnerships with key stakeholders, identifies business needs, and determines and carries out necessary processes and practices.
Manages and delivers complex training courses by applying adult learning techniques and blended delivery methods with varied mediums of delivery.
Encourages participation during sessions, provides immediate input and feedback to participants, and facilitates training for highly tenured associates, including those at the Director level and above.
Demonstrates and applies up-to-date expertise to the development, execution, and improvement of action plans.
Provides expert advice and guidance to team members in the application of information and best practices.
Supports and aligns efforts to meet customer and business needs, and builds commitment for perspectives and rationales.
Provides and supports the implementation of business solutions by recognizing and capitalizing on improvement opportunities, adapting to competing demands, organizational changes, and new responsibilities.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Builds high-performing teams; embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform.
Works collaboratively; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
Attracts and retains the best talent; empowers and develops talent; and recognizes others’ contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first; considers and adapts to how, where, and when customers shop; and applies the EDLP and EDLC business models to all plans.
Makes decisions based on data, insights, and analysis; balances short- and long-term priorities; and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; and encourages learning from mistakes.
Drives continuous improvements; adopts and encourages the use of new technologies and skills; and supports others through change.

Benefits

Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.