Manager, Operational System Support WMS

DSV•Dallas, TX
•$90,000 - $97,000

About The Position

DSV is seeking a versatile, detail-oriented Power Platform professional to manage governance, analytics, application development, and automation across the organization. The role combines Power BI governance and data analysis with Power Apps development and Power Automate workflow automation to deliver secure, efficient, user-centric business solutions. The position establishes governance frameworks and data access policies for Power BI, promotes data quality and compliance, and supports users through training, documentation, and guidance. It also connects, prepares, models, and analyzes data to create usable, performant dashboards and reports. The role designs and maintains business applications, integrates them with organizational data sources, and develops and improves automated workflows. The position is based in Lancaster, Texas, at the Lyndon B Johnson Freeway location, within DSV's Solutions division.

Requirements

  • Minimum of 5 years of experience.
  • Analytical thinking and attention to detail.
  • Strong stakeholder collaboration skills.
  • A user-focused design mindset.
  • Commitment to continuous improvement and innovation.
  • Ability to manage multiple Power Platform components.

Nice To Haves

  • Bachelor's degree in business, law, or a related field.
  • Strong experience with Power BI, Power Apps, and Power Automate.
  • Proficiency in data modeling, DAX, and Power Query.
  • Experience with data integration and multiple data sources.
  • Understanding of data governance, security, and compliance principles.
  • Knowledge of workflow automation and process optimization.
  • Strong problem-solving and analytical skills.
  • Excellent communication, documentation, and training abilities.

Responsibilities

  • Define and enforce roles, responsibilities, and governance frameworks for Power BI use.
  • Develop and maintain data access policies aligned with organizational and regulatory requirements.
  • Establish standards for data quality, security, and consistency.
  • Audit Power BI usage, reports, and datasets, and ensure compliance with data regulations and internal policies.
  • Maintain governance documentation and provide training, resources, guidance, and support to stakeholders.
  • Identify relevant data sources, clean and prepare data using Power Query and DAX, and integrate and model data from multiple sources.
  • Design and develop interactive dashboards and reports using data visualization best practices.
  • Monitor report performance and user engagement, gather feedback, and improve reporting solutions.
  • Optimize data models and queries for performance and scalability.
  • Design, build, maintain, and enhance custom business applications using Power Apps.
  • Integrate Power Apps with data sources such as SharePoint, Dataverse, SQL, and APIs.
  • Ensure applications are mobile-friendly, responsive, and user-centric; conduct usability testing and implement improvements based on feedback and business requirements.
  • Troubleshoot and resolve application issues, and create user documentation and training materials.
  • Identify repetitive tasks for automation and analyze existing workflows for efficiency improvements.
  • Develop Power Automate workflows, configure automated data refresh and scheduling, and implement error handling, alerts, and notifications.
  • Monitor automation performance and reliability, refine processes, and document workflows.

Benefits

  • DSV offers benefits; eligibility, coverage options, and plan details vary by location and division and are available through the DSV Benefits Showcase.
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