Manager on Duty

Naniq Global Logistics- Honolulu, HI•Honolulu, HI

1d•Onsite

About The Position

This position reports to the General Manager & Assistant General Manager. This job is for a Manager on Duty who oversees full site operations during their shift involving ground handling multiple aircraft and package sortation process that includes sorting packages by zip code, palletizing by zip code, managing the loading of pallets on to trucks for delivery on its assigned route. The operation is scheduled for an evening to early morning schedule. This job is a 5 day per week job. Operations is conducted 7 days per week. Occasional work on the weekend may be required.

Requirements

Must have a customer service oriented, friendly, helpful, and professional disposition
Must have the ability to work in a fast paced and always changing environment
Must have the ability to manage people effectively
Must have strong management skills
Must pass drug screening and background checks, which include employer, customer, and/or SIDA background checks
Excellent organization, communication (both written and verbal), and interpersonal skills required.
Must be able to handle sensitive and confidential information.
Self-motivated, able to multi-task and work effectively under a minimum level of supervision in a fast-paced environment, strong problem-solving skills.
Computer skills (Microsoft Word and Excel) required for email and customer reports
Must be able to demonstrate a consistent capability of working cooperatively with others in a team environment

Responsibilities

Overseeing the sortation process to ensure compliance with company and client standards and metrics
Manage ramp operations which include but are not limited to loading and unloading of cargo ULDs onto/from aircraft, ensuring proper weight distribution and secure stowage
Ensuring sortation and ramp team members are trained to perform their assigned role
Ensuring the sortation and ramp team complies with TSA requirements
Managing mis-sorts and damaged packages per procedure
Ensuring customer required reports are prepared and issued on time
Reporting safety, security, and theft incidents
Conducting daily safety briefings at the start of the shift
Managing the loading of pallets/shuttles onto the assigned truck for delivery to the designated post office
Developing sortation and ramp team members for job progression and sufficient bench depth
Ensuring compliance with customer information and security requirements
Being punctual for work assignments
Maintaining a neatly groomed appearance
Demonstrating internal and external customer service
Complying with all applicable laws/regulations, as well as company policies/procedures
Performing other duties as required
Ensure efficient and careful handling of GSE.