Manager on Duty (Overnight)
Vacatia•Las Vegas, NV
•Onsite
About The Position
Join Our Team as Manager on Duty (Overnight) – The Grandview Resort. Do you thrive in fast-paced environments where no two days are the same? Are you a natural problem-solver who knows how to lead a team and keep guests smiling? Vacatia is looking for a Manager on Duty (MOD) to be the on-site leader who keeps our resort running smoothly – and our guests coming back.
Requirements
- 3+ years in front office resort operations (timeshare experience a plus).
- Confident, positive leader who can handle high-pressure situations with grace.
- Excellent communication skills and a guest-first mindset.
- Proficiency in Microsoft Office and property management systems (Cloudbeds or Whistle a plus).
- Flexible availability – evenings, weekends, holidays, and on-call shifts are part of the adventure.
Nice To Haves
- timeshare experience a plus
- Cloudbeds or Whistle a plus
Responsibilities
- Act as the primary point of contact for guest concerns, ensuring timely and professional resolution.
- Oversee VIP check-ins and prepare welcome packages.
- Keep communication flowing between departments for seamless operations.
- Ensure front desk equipment and supplies are always ready.
- Enforce safety and security procedures while keeping guests comfortable.
Benefits
- supportive, high-energy environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
