Manager of Workplace Experience (Americas)

Pax8•Denver, CO

7d•Onsite

About The Position

Pax8 is hiring a Manager of Workplace Experience in the USA to lead an exceptional, high-touch onsite workplace environment that helps people do their best work—every day. This is a rare chance to shape how it feels to work at Pax8—in our HQ and across Americas offices—by building a consistent, welcoming, high-performing workplace experience. You’ll lead a small, hands-on team, own key vendor partnerships, and elevate the employee + guest experience end-to-end. As Pax8 accelerates its AI-powered marketplace journey, you’ll help modernize the workplace with smarter systems, data-led decisions, and continuous improvements that scale.

Requirements

Proven experience leading workplace experience, office operations, facilities, or hospitality-style environments in a fast-moving organization.
Demonstrated ability to run onsite operations with strong structure—prioritization, planning, vendor management, and service delivery.
Considerable skill partnering across teams and influencing stakeholders with clarity, warmth, and accountability.
Comfort using tools, systems, and data to improve workflows, measure service quality, and drive continuous improvement.
A leadership style that is hands-on, calm under pressure, and people-first—you create clarity and raise the bar without creating friction.
Ability to move throughout the office regularly and handle occasional physical tasks, including lifting and moving items up to 35–50 lbs.
Flexibility for occasional travel to other Americas offices as needed.
Must hold valid right to work in USA.

Responsibilities

Create a workplace people love: Build community through thoughtful onsite experiences, consistent touchpoints, and a welcoming atmosphere for employees, customers, and visitors.
Run office operations with precision: Oversee day-to-day office functionality, supplies, space readiness, vendor performance, and maintenance routines to keep everything working as it should.
Own facilities and service partners: Manage relationships with key vendors, track service quality, and ensure timely resolution of issues—without losing the human touch.
Lead improvements and projects: Identify pain points, streamline workflows, implement smarter tools/systems, and use data to improve the workplace experience over time.
Coach and develop your team: Set clear expectations, remove blockers, build capability, and create a team culture that reflects Pax8 at its best.
Champion safety and compliance: Maintain clear documentation, support audits and readiness, and help ensure a safe, secure, well-run environment.