Manager of Team Member Relations

Virgin Hotels•Las Vegas, NV

2d•Onsite

About The Position

The Manager of Team Member Relations will be responsible for ensuring fair and consistent treatment of all employees as well as interpreting and ensuring consistent policy application, mediating conflicts, coaching, and counseling to improve relationships and performance across the resort. This position will be a subject matter expert of the Culinary CBA managing all aspects including but not limited to grievances, and arbitrations.

Requirements

High School Diploma or equivalent required preferred
Minimum 5 year's experience in Employee Relations/ Human Resources or Resort supervisory experience relating to exposure to counseling applications/policy and procedure development/training
General knowledge of all areas of Human Resources including knowledge of the National Labor Relations Act, Equal Employment, Affirmative Action, and Title VII laws
Consulting skills required, strong leadership, organizational, analytical, communication (verbal and written) project management, problem-solving, and decision-making skills.
Thorough knowledge of employment-related laws including Civil Rights, EEO, ADA, and FLSA.
Strong organizational, analytical, and communication (verbal and written) skills are required
Ability to handle multiple complex and emotional issues

Nice To Haves

Previous Human Resources Employee Relations/Labor Relations experience

Responsibilities

Create a positive relationship with all property leaders and union partners, ensuring that CBAs are followed appropriately
Conduct all team member investigations including suspension pending investigations, harassment, discrimination, and retaliation complaints
Plan, conduct, and manage all aspects of the Board of the Review process
Manage the grievance process, including facilitating the interviews and managing documentation
Assist management and staff members with the interpretation of company policies/procedures/practices
Assist with the design and execution of human resources policies and procedures
Partner with operational leaders on leadership skip-level meetings, and employee focus group meetings to conduct regular organizational health assessments
Consult, support, and provide guidance to leaders to develop action plans to address employee feedback
Responsible for conducting team member investigations and responding to inquiries from various federal and state labor law entities
Facilitate the exit interview process by conducting interviews and identifying trends or action items needed to enhance culture
Perform other job-related duties as requested