Manager of Donor Relations

Discovery CubeSanta Ana, CA
Onsite

About The Position

Come join the fun and make a difference with Discovery Cube! For over 25 years, we've been inspiring kids and educators alike with our hands-on science education initiatives and interactive exhibits. Our four core initiatives - STEM proficiency, early childhood education, healthy living, and environmental stewardship - are future-forward in promoting life-long-learning. Plus, with our immersive campuses in Orange County and Los Angeles, as well as our educational outreach programs, there are endless opportunities for learning exploration. As a prominent advocate for modern science education, we believe in empowering our learners with real-world applications and spotlighting science as a solution and force for good. Don't miss out on the excitement and join our important mission today! Position: Discovery Cube Orange County is seeking a dynamic and highly organized Manager of Donor Relations to support our mission of engaging and inspiring children in STEM education. This role is ideal for a strategic thinker and self-starter who thrives in a fast-paced environment, excels at managing donor relationships, and can effectively utilize data-driven strategies to enhance fundraising efforts.

Requirements

  • Minimum of 2-3 years of experience in donor relations, fundraising, or nonprofit development.
  • Proficiency in Microsoft CRM, Dynamics 365, or other donor database management systems.
  • Strong analytical and strategic thinking skills, with the ability to generate insights from data reports.
  • Excellent written and verbal communication skills.
  • Ability to work independently while also thriving in a collaborative team environment.
  • A passion for STEM education and a strong curiosity for engaging students in science-related activities.
  • Highly adaptable, reliable, and positive team player with strong attention to detail.
  • Ability to handle sensitive donor information with the highest level of confidentiality.
  • Adapt to shifting priorities, demonstrating strong multi-tasking and organizational skills.

Nice To Haves

  • Bachelor’s degree in a relevant field (e.g., Nonprofit Management, Communications, Business, or related discipline) preferred.

Responsibilities

  • Collaborate with the Development & Community Engagement team to drive fundraising initiatives and enhance donor engagement.
  • Support major gift fundraising efforts by assisting in the management of donor portfolios and developing targeted cultivation strategies.
  • Assist in donor stewardship efforts, including personalized communications, acknowledgments, and event coordination.
  • Process donations daily, and prepare acknowledgment and stewardship letters, and other correspondence for donations and gifts.
  • Send and maintain pledge records for Annual Fund and Capital Campaign donors.
  • Assist VP with drafting and preparing correspondence and grant and gift proposals.
  • Lead membership/renewal management, Cube Ambassadors and Multipliers, as well as collateral and direct mail support.
  • Handle all administrative details associated with the Annual Fund and the Capital Campaign meetings and events.
  • Maintain and optimize donor records using Microsoft CRM, Dynamics 365, ensuring accuracy and data integrity.
  • Leverage CRM-generated reports to track fundraising progress and strategically inform donor engagement strategies.
  • Maintain gift database by continually inputting and updating database records and create fundraising reports and other database reports as needed.
  • Utilize Microsoft Dynamics 360 CRM for contact reports, gift transmittals, pulling reports and lists for events or other important information.
  • Prepare annual tax receipts for individuals and coordinate mailing of receipts.
  • Provide administrative and database support to the entire Development team, ensuring the smooth execution of fundraising activities.
  • In partnership with the VP, manage department’s metrics and fundraising plans on target.
  • Complete and manage VP’s expense reports and budget.
  • Handle all administrative details associated with the Annual Fund and the Capital Campaign meetings and events (i.e., schedule meetings, prepare and distribute notices, secure locations; prepare meeting materials, type up meeting minutes).
  • Coordinate production of appeal letters, holiday cards, and other department mailings.
  • Development website maintenance.
  • Coordinate production of appeal letters, holiday cards, and other department mailings.
  • Plan and arrange business meetings for the Development team (as needed) with senior management, staff, Board members, major donors, and prospects.
  • Assist with special events, including Multiplier events, our annual gala and two golf events.
  • Work cross-functionally with other departments to support donor engagement events and initiatives.

Benefits

  • Medical, dental and vision insurance
  • Optional supplemental insurance coverage
  • 401K with up to 4% match after one year for full-time employees
  • 14 Free general admission tickets per year
  • Free tickets to festivals plus admission
  • On-site dining and shopping discount
  • Employee discounts through ADP and FunEx
  • Accrued paid time off for full-time employees
  • 10 paid company holidays
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