Donor Relations Manager

World Renew • Byron Center, MI

11d • Hybrid

About The Position

The Donor Relations Manager is responsible for developing and strengthening relationships with existing and prospective donors within an assigned region to increase financial support, deepen engagement, and cultivate major and planned gift opportunities. This role manages a portfolio of donors (primarily located in West Michigan and the Chicago surrounding areas) and executes individualized engagement strategies aligned with World Renew’s donor development framework. Working closely with the Donor Relations Director (Canada & U.S.) and cross-functional teams, this position contributes to achieving regional fundraising goals and advancing World Renew’s mission through meaningful donor partnerships. We do not discriminate based on disability, culture, ethnicity, or gender, and welcome and encourage people from diverse backgrounds to apply.

Requirements

• Bachelor’s degree required; preferred fields include nonprofit management, business, marketing, communications, or related disciplines.
• Minimum of three (3) years of experience in fundraising, donor relations, sales, or customer service.
• Experience with major gift fundraising and donor portfolio management preferred.
• Commitment to Christ and ability to recognize fund development as a Kingdom vocation that contributes to the ministry of World Renew.
• Alignment with and commitment to World Renew’s mission, vision, and values.
• Demonstrated commitment to fostering a diverse, equitable, and inclusive work environment.
• Commitment to advancing gender equality, equity, and justice across programs and organizational practices.
• Ability to articulate a biblical worldview and effectively communicate World Renew’s mission and impact.
• Proven experience in major gift fundraising, donor relations, or relationship-based sales.
• Strong interpersonal and communication skills, with the ability to engage diverse audiences.
• Ability to develop and execute strategic engagement plans and achieve measurable goals.
• Proficiency in CRM systems (e.g., Salesforce) and donor data management.
• Strong organizational and time management skills, with the ability to manage multiple priorities.
• Ability to handle confidential donor information with discretion and integrity.
• Commitment to World Renew’s mission and values.
• Fluency in English, with strong verbal and written communication skills.
• Ability to communicate effectively and persuasively with a variety of audiences.

Nice To Haves

• CFRE (Certified Fund-Raising Executive) designation is a plus or willingness to pursue certification.
• Working knowledge of the Christian Reformed Church (CRC) is a plus.

Responsibilities

• Manage a portfolio of assigned donors, developing and executing individualized engagement and Moves Management plans.
• Cultivate and steward relationships through personalized communication, including in-person visits, phone calls, written correspondence, and virtual engagement.
• Facilitate meaningful connections between donors and World Renew’s work, including meetings with staff and participation in Discovery Tours.
• Research donor history, giving patterns, and capacity to inform engagement strategies.
• Maintain accurate and timely documentation of donor interactions in the CRM system (Salesforce).
• Collaborate with internal teams (e.g., Marketing, & Communications, Church and Community Engagement, Transformational Development) to ensure coordinated and effective donor engagement.
• Identify, qualify, and cultivate prospective major and planned gift donors.
• Develop and implement Moves Management strategies to advance donor relationships toward increased giving.
• Establish and track individual and portfolio fundraising goals aligned with regional and organizational targets.
• Prepare and present proposals, case statements, and funding opportunities tailored to donor interests.
• Provide regular updates and impact reports to donors to strengthen engagement and trust.
• Ensure timely, personalized, and meaningful donor stewardship, including acknowledgments and follow-up communications.
• Promote planned giving opportunities in collaboration with the broader Donor Relations team and external partners.
• Support and participate in comprehensive fundraising campaigns and related initiatives.
• Share relevant program updates, reports, and stories to connect donors with World Renew’s mission and impact.
• Stay informed about global programs and priorities to effectively align donor interests with funding opportunities.
• Conduct regular in-person donor visits and participate in regional donor engagement and fundraising events.
• Represent World Renew at events, churches, and partner gatherings within the assigned region.
• Accompany donors on international exposure trips, as appropriate.
• Maintain accurate donor records and ensure data integrity within the CRM system.
• Track donor engagement activities and contribute to reporting on fundraising performance and outcomes.
• Serve as a professional and faith-aligned ambassador of World Renew in all donor interactions.
• Uphold and reflect World Renew’s mission, values, and commitment to stewardship and accountability.
• Perform additional responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level