Manager of Student Services

KIPP•Indianapolis, IN

13h•Onsite

About The Position

The Manager of Student Services (MSS) is responsible for supporting student culture and discipline throughout the school. Reporting to the Associate Director of Student Services (ADSS), the MSS will drive behavioral intervention by identifying trends in classrooms, building strong relationships with students and teachers, and partnering with parents to identify student support needs. The MSS will work one-on-one with students to replace negative and disruptive responses into positive actions.

Requirements

Bachelor’s degree (preferred)
Minimum of two years work experience (required)
Experience working as a social worker or working with students who receive special education support (preferred)
Believes deeply that all students can learn and deserve a high-quality education
Goes above and beyond typical expectations and makes necessary sacrifices to achieve exceptional results
Perseveres through challenges and is adaptable to change
Understands their own strengths and weaknesses and seeks ways to always improve
Develops strong relationships
Communicates across lines of differences and proactively creates inclusive environments
Anticipates reactions and addresses concerns of others to help persuade them to move towards a goal
Understands how others perceive his/her actions, comments, and tone
Creates and sustains an environment in which people from diverse backgrounds and perspectives can succeed
Plans carefully to meet both short- and long-term goals and holds themselves accountable to meeting goals
Uses data to solve problems

Responsibilities

Respond to student discipline incidents, working with students, staff, and families
Manage students to develop positive behaviors and character by providing in-classroom support and development
Partner with parents to identify strategies that support positive student actions
Refer students to additional support services (i.e. health services, counseling services, mentorship programs, etc.) as necessary
Build effective relationships among students and teachers to improve the school community
Foster a school community that supports the school’s mission and promotes respect and appreciation for all students, staff, and families
Support the execution of the school-wide positive incentive systems
Create and support implementation of individualized development programs for struggling students as necessary, aligned with the discipline vision, to ensure student success in meeting school expectations
Support the ADSS and school leadership team in the implementation of the plan for school culture that is in alignment with school priorities (structure may include elements of restorative justice, emotional intelligence, cultural competency, etc.)
Collaborate with the ADSS to review student case files and manage student retention efforts
Collaborate with Response to Intervention (RtI) team on behavioral data tracking to provide tiered support for identified students
Execute additional duties as needed as a member of the school team (arrival and dismissal support, lunch support, covering classes, etc.)
Support daily school operations through classroom coverage and supervision support as needed, including coverage for teacher absences, PTO, and other staffing gaps to ensure a safe and productive learning environment for students