Director of Student Services
About The Position
The Director of Student Services is responsible for all aspects of student services, including recruitment and promotion, admissions, student attendance, student discipline/academic alerts, and coordination of student services and engagement. This role involves meeting with potential students, providing career and campus information, conducting tours, assisting with admissions and registration, and guiding students through financial aid processes. The position also entails attending recruitment events, making promotional presentations, managing social media, enforcing student policies, monitoring attendance and retention, addressing disciplinary issues, coordinating student activities, compiling reports, serving as Title IX Coordinator, assisting with commencement, and acting as a liaison for concurrent students. Other duties as assigned include assisting with graduation and other student-related activities.
Requirements
- 5 years experience in supervising employees
- 5 years experience in a leadership position that involves supervising students
- Master's degree in educational leadership or administration
- Proof of legal authority to work in the United States on the first day of employment
Responsibilities
- Meet with potential students and provide career/campus/program information
- Conduct campus and program tours
- Provide admissions information and assure that students submit required documentation
- Assist with the administering and scheduling of admissions-related testing
- Assist students with registration
- Provide potential students with financial aid (FA) information
- Assist students with making application for various types of financial aid
- Process financial aid documentation and reports for TAA, WIOA, HDC, ARS, and other providers
- Provide students with financial aid guidance in relation to their enrollment status
- Attend Job Fairs, Career Fairs, College Night, and other recruitment-related events/activities
- Make promotional presentations to civic and community organizations
- Compose and process news articles
- Develop, maintain, and update promotional materials for the campus and programs
- Oversee the campus’ social media pages
- Attend recruitment-related committee meetings
- Enforce and monitor student-related policies and procedures
- Maintain student attendance and enforce the attendance policy and procedures
- Monitor and assist with established retention activities as related to student services
- Address student disciplinary problems in accordance with the conduct and discipline policy
- Coordinate and assist with student activities/events and organizations
- Compile information and data for various student services report requested by administration
- Serve as Title IX Coordinator
- Assist with commencement exercises
- Serve as student service liaison/communicator with high school principals for concurrent students’ attendance and conduct/disciplinary matters
- Assist with graduation and other student-related activities
Benefits
- Benefits Eligible
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What This Job Offers
Job Type
Full-time
Career Level
Manager
