Manager of Sales Compensation

Route•Lehi, UT

1d•Hybrid

About The Position

We are Route Buying stuff online can get messy once you hit that “order” button. Managing dozens carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. That’s why we created the Route — to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible. Route is on a mission to connect the world’s commerce. Through our network of millions of Route App users and thousands of merchants, we’re making it easier than ever for consumers to track, insure, and discover their favorite products in one place — which connects the world’s best direct-to-consumer brands to happy, repeat customers. Since Route launched in 2018, we’ve been on a journey to build innovative products that empower our customers, all while fostering a people-first, values-driven company culture. We’re looking for talented people across the ecommerce space to join us on the next steps of this adventure. Don’t just take our word for it! Discover what life at Route has to offer . The team Joining Route's RevOps team means joining a group of curious, driven operators who believe the future of revenue operations is being written right now, and we intend to write it. We pair a people first culture with a relentless commitment to AI innovation, using tools like Claude to eliminate friction, move faster, and make smarter decisions across the entire Revenue motion. We don't just adopt new technology; we find ways to make it work harder than anyone thought possible. The opportunity Route is looking for a strategic and analytical Manager of Revenue Compensation to help design and scale compensation programs that support high-performing teams and drive business growth. In this role, you’ll partner closely with Executive Leadership, Finance, Revenue Operations, HR, and business leaders to develop competitive, performance-driven compensation programs aligned to Route’s growth strategy. You’ll lead initiatives across variable compensation design, incentive modeling, benchmarking, compensation analytics, and process optimization while helping ensure programs remain scalable and operationally effective in a fast-paced environment. The ideal candidate is highly analytical, detail-oriented, and comfortable balancing strategic thinking with hands-on execution.

Requirements

8+ years of experience in compensation, including sales compensation and incentive program administration.
Experience designing and managing commission structures, bonus programs, and SPIF initiatives in fast-paced environments.
Strong analytical, modeling, and forecasting skills with advanced Excel proficiency and experience using compensation or reporting tools.
Ability to partner cross-functionally with Finance, RevOps, HR, Recruiting, and business leadership to drive compensation strategy and operational execution.
Strong understanding of compensation benchmarking, market data, and scalable compensation frameworks.
Exceptional attention to detail, sound judgment, and ability to handle highly sensitive and confidential information.
Excellent communication, stakeholder management, and problem-solving skills.

Nice To Haves

Experience in SaaS, fintech, technology, or other high-growth environments preferred.
Familiarity with compensation systems, Salesforce, Tableau, AI tools, and workflow automation technologies preferred.

Responsibilities

Design and manage scalable compensation programs including base pay, commissions, bonuses, incentives, and SPIFs aligned to Route’s business goals.
Lead administration and optimization of sales and customer success compensation plans, including modeling, forecasting, payouts, and performance analysis.
Partner cross-functionally with Revenue Leadership, Finance, RevOps, HR, and Recruiting to support compensation strategy, budgeting, hiring, and retention initiatives.
Conduct compensation benchmarking, analytics, and reporting to evaluate program effectiveness, market competitiveness, and pay equity.
Own key compensation operations including merit cycles, bonus planning, commission rollouts, mid-year adjustments, and governance processes.
Improve compensation systems, automation, and processes while maintaining a high level of accuracy, confidentiality, and operational excellence.