Manager of Records & Mailing

Shelter Mutual Insurance Company • Columbia, MO

2d

About The Position

Manage operations of Records and Mailing, including policy administration printing and mailing. Oversee incoming and outgoing mail flow for corporate documents and ensures compliance with federal postal regulations. Direct in-stream print processes and corporate imaging and records management. Ensure efficient service delivery and operational continuity.

Requirements

• Demonstrates leadership and interpersonal skills for internal and external interactions.
• Typically requires previous supervisory experience with proven ability to lead effectively.
• Communicate effectively across all organizational levels.
• Ability to analyze statistical reports and organize data into workflows.
• Adapt to and manage change effectively.
• Broad knowledge of mailing equipment, records storage, and technology applications.
• Ability to develop budget plans including equipment lifecycle and staffing strategies.
• Ability to maintain safety awareness and address ergonomic issues.
• Typically requires one to three years of leadership experience in insurance or mailing operations.
• Ability to perform the essential functions of the position, with or without a reasonable accommodation.

Nice To Haves

• Certified Mail and Distribution Systems Manager (CMDSM) or comparable industry certification preferred.

Responsibilities

• Manage operations of Records and Mailing, including policy administration printing and mailing.
• Oversee incoming and outgoing mail flow for corporate documents and ensures compliance with federal postal regulations.
• Direct in-stream print processes and corporate imaging and records management.
• Ensure efficient service delivery and operational continuity.
• Other duties may be assigned to meet ongoing business needs.

Benefits

• Health, Dental, Voluntary Vision and Prescription Drug Insurance
• Savings and Profit Sharing
• 401(k)
• Paid Time Off for Sick and Personal Leave, Vacation and Holidays
• Vitality Wellness Program
• "Dress for Your Day" Dress Code
• Flexible Scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed