Manager of Records & Mailing

Shelter Insurance Companies•Columbia, MO

About The Position

Manager of Records and Mailing. This role involves managing the operations of Records and Mailing, including policy administration, printing, and mailing. The manager will oversee incoming and outgoing mail flow for corporate documents, ensuring compliance with federal postal regulations. Additionally, the role directs in-stream print processes and corporate imaging and records management, ensuring efficient service delivery and operational continuity.

Requirements

Demonstrates leadership and interpersonal skills for internal and external interactions.
Typically requires previous supervisory experience with proven ability to lead effectively.
Communicate effectively across all organizational levels.
Ability to analyze statistical reports and organize data into workflows.
Adapt to and manage change effectively.
Broad knowledge of mailing equipment, records storage, and technology applications.
Ability to develop budget plans including equipment lifecycle and staffing strategies.
Ability to maintain safety awareness and address ergonomic issues.
Ability to perform the essential functions of the position, with or without a reasonable accommodation.

Nice To Haves

Certified Mail and Distribution Systems Manager (CMDSM) or comparable industry certification preferred.
Typically requires one to three years of leadership experience in insurance or mailing operations.

Responsibilities

Manage operations of Records and Mailing, including policy administration printing and mailing.
Oversee incoming and outgoing mail flow for corporate documents and ensures compliance with federal postal regulations.
Direct in-stream print processes and corporate imaging and records management.
Ensure efficient service delivery and operational continuity.