Manager of Quality/Staff Development FT Exempt

Trinity Center • Des Moines, IA

15d • Onsite

About The Position

Luther Park Community is seeking an RN Quality/Staff Education Manager to join our team! Luther Park Community's quality improvement program is a proactive, facility-wide effort to continuously improve the quality of care and safety for residents, staff and visitors. The Director of Quality/Staff Development manages day to day activities of quality and safety initiatives. Responsibilities include developing uniform processes, creating reporting structures for monitoring quality improvement initiatives, data collection, providing technical assistance to departments, developing working relationships with staff, providing educational opportunities and quality improvement processes and leading organization-wide employee education programming for Luther Park Community. This position does require being a part of the clinical call rotation.

Requirements

• Must be a Licensed Nurse who currently possesses a valid RN license in good standing in the state of Iowa
• Prefer 3 years of nursing experience in long-term care or hospital setting
• Prefer three years quality improvement and training experience
• Must be well-versed in human relations and administrative management
• Must be able to relate positively and favorably to residents, families and government regulators
• Skill in identifying goals and developing successful strategic opportunities
• Ability to analyze reports, aggregate resident data and other information and make sound business decisions
• Ability to coach, counsel and motivate employees and create a high preforming team
• Competence in identifying and resolving operational and administrative problems at both a strategic and functional level
• Effective written and verbal communication with multiple audiences including staff, residents and families

Responsibilities

• Plan and conduct education programs about quality improvement for employees
• Collaborate with leadership to review trends with self-reports, incidents and grievances and develop quality improvement initiatives to improve care and safety
• Lead the Quality Assurance and Performance Improvement (QAPI) Committee
• Communicate findings and results of performance improvement plans to leadership
• Maintain knowledge of state and federal regulatory standards
• Assist Facility Administrators in preparing for the annual DIA survey and developing corrective action plans when needed
• Collaborate with staff leaders to develop, implement and evaluate resident safety initiatives
• Assist in development and oversee audit tracking, analyze data obtained and develop education plans as needed
• Develop training plans that addresses all regulatory requirements and any other topics identified in the facility assessment and develop educational calendars in accordance with the plan
• Plan, conduct and oversee department orientation programs for all nursing personnel
• Serve as resource to Human Resources and Compliance Officer for educational offerings
• Coordinate with Human Resources to track attendance/completion of training to ensure all required training is received by all personnel in a timely manner
• Review educational content to ensure information reflects current standards of practice and facility policies and procedures
• Create annual calendar of organization-wide education programs that aligns with regulatory requirements and meets varying scheduling and learning needs of employees
• Schedule and plan facility-wide educational events in collaboration with senior leaders
• Assist managers with identifying topics, speakers and logistics for department-specific education

Benefits

• Medical, Dental and Vision Insurance
• Company paid Life Insurance
• Company paid Long Term Disability
• Voluntary Short-term disability, Hospital Indemnity, Critical Illness and Accident Insurance
• 401k Retirement Plan with 4% company match
• Vacation time plus three extra days for birthday, work anniversary and floating holiday
• Sick Time
• Referral Bonuses
• Discount Meals
• Continuous Training and Education
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed