Manager of Professional Development

Harris Beach Murtha • Hartford, CT

7d • Onsite

About The Position

Harris Beach Murtha is seeking a Manager of Professional Development to provide leadership and oversight for the delivery of training and development. The Manager of Professional Development will be responsible for managing the department’s daily operations and an evolutionary strategic direction for the department that aligns with the firm’s vision, mission, and goals. The role involves managing the daily operations of the department, including oversight of new hire training and supporting a variety of new and ongoing learning initiatives. The position requires collaboration with key stakeholders, subject matter experts, and a team of professionals to develop and deliver training, evaluate potential resources, and coordinate training team coverage for the firm’s onboarding process. This includes maintaining and administering the firm’s Introduction to Technology curriculum, monitoring new hire progress, and collaborating with project teams on firm initiatives. The role also involves fostering interaction with various teams and departments to identify training opportunities, communicating available training and technology resources, and managing the catalog of training resources on the firm’s intranet site. Developing new content by identifying and exploring alternative delivery methods and incorporating creative design principles is also a key responsibility. The firm is committed to an inclusive environment and values collaboration, inclusion, ingenuity, respect, integrity, and commitment.

Requirements

• Advanced knowledge of Microsoft Office Suite (Word, Outlook, PowerPoint, and Excel)
• Knowledge of eLearning software and on-line training tools
• Strong verbal and written communication skills, with the ability to effectively and efficiently respond to timely requests and concerns
• Exhibit strong project management skills with attention to detail
• Demonstrate strong client service and active listening skills
• Show consistent logic, rationale, and objectivity in decision making
• Believe in the firm’s core values: collaboration, inclusion, ingenuity, respect, integrity, and commitment
• Enjoy working with diverse personalities within various levels of the firm
• Can occasionally travel to other offices when required
• Are comfortable working fully onsite and can work flexible and/or fluctuating hours

Nice To Haves

• A bachelor’s degree or an equivalent combination of formal education and experience with adult education
• 5+ years of related work experience
• Law firm experience a plus
• Familiarity with a Learning Management System (LMS) as to how to manage users, courses, assessments, and reporting is a plus

Responsibilities

• Manage the daily operations of the department, including oversight of new hire training and supporting a variety of new and ongoing learning initiatives (e.g., Skill Building Sessions)
• Collaborate with key stakeholders, subject matter experts, and leads a team of professionals to develop and deliver training
• Evaluate potential resources and load balancing to generate maximum value from a small team
• Coordinate the training team’s coverage to support the firm’s onboarding process for new hires.
• Maintaining and administering the firm’s Introduction to Technology curriculum that provides systems/software training for new hires
• Work with trainers to monitor a person’s progress as they transition into their role and provide support as needed
• Collaborate with project teams on firm initiatives (e.g., participate in development meetings, testing, user refinement, and obtain input from subject experts) to transform raw content into effective and engaging learning
• Foster interaction with various teams and departments across the firm (e.g., administrative departments, practice groups, committees, office managers, etc.) to keep a pulse on activity and training opportunities
• Communicate and promote what is available to everyone for training and technology through email and/or the firm’s intranet site
• Manage the catalog of training resources (e.g. guides, videos, etc.) on the firm’s intranet site.
• Working alongside training team members on the development of new materials, as well as updating and retiring existing tutorials
• Develop new content by identifying and exploring alternative delivery methods, where appropriate (e.g. self-guided, bite-size learning, etc.), and incorporating creative design principles for print or video formats to help make the content easy to understand and remember
• Assist with other duties as needed

Benefits

• Salary information will vary depending upon relevant experience for the position, geographic locations and weekly hours schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager