Manager of Nursing Programs

WELLSPACE HEALTH•Roseville, CA

2d•$111,200 - $144,560•Onsite

About The Position

The Manager of Nursing Programs is an experienced registered nurse (RN) who is responsible for the operational, clinical, and administrative leadership of nursing programs and services. This role works in dyadic partnership with our Clinical Director to provide oversight of nursing staff, promote high-quality patient care, ensure compliance with regulatory and organizational standards, and support the achievement of strategic and operational goals. The Manager of Nursing Programs fosters a culture of patient-centered care, safety, collaboration, continuous quality improvement and teamwork. Working independently and in collaboration with providers, interdisciplinary teams, and organizational leadership, the RN Nurse Manager oversees staffing, workflow optimization, performance management, employee development, quality initiatives, and resource utilization. The position requires strong clinical expertise, leadership skills, professional judgment, and the ability to effectively manage multiple priorities in a dynamic healthcare environment. The RN Nurse Manager serves as a role model, mentor, and advocate for nursing excellence while supporting positive patient outcomes and staff engagement. The RN Nurse Manager is an active part of the nursing team and provides direct and indirect patient care in a healthcare facility or telephonic setting. This role requires professional judgment, initiative, flexibility, and accountability, with minimal supervision. The RN prioritizes care based on patients’ physical and psychosocial needs, as well as factors that affect patient flow. The role also includes communicating with and supporting primary care providers and the care team regarding changes in patient status, symptoms, and diagnostic results, and responding promptly and accurately to changes in condition or treatment response.

Requirements

Current California Registered Nurse (RN) license and Basic Life Support (BLS) certification.
Graduate of an accredited school of nursing with minimum three (3) years of nursing experience.
Minimum three (3) to five (5) years of progressively responsible nursing experience, including at least one (1) year in a leadership, charge nurse, supervisory, or management role.
Experience with staff supervision, performance management, quality improvement initiatives, regulatory compliance, and clinical operations preferred.
Experience working within Federally Qualified Health Centers (FQHCs), value-based care models, or population health programs preferred
Previous nursing experience in Primary Care, Emergency Room, or Urgent Care preferred.
Demonstrated ability to lead, motivate, and develop multidisciplinary teams while fostering a culture of accountability, collaboration, and continuous improvement.
Ability to manage competing priorities, analyze operational data, and make sound decisions in a fast-paced healthcare environment.
Knowledge of nursing practice standards, quality improvement methodologies, risk management principles, and applicable regulatory requirements
Ability to utilize data and reporting tools to monitor quality, productivity, patient outcomes, and operational performance.
Commitment to HIPAA standards, professional ethics, and patient confidentiality.
Ability to communicate clearly and concisely, both verbally and in writing, with strong listening skills.
Proficiency with general office technology, including Outlook, SharePoint, and Microsoft Office applications such as Word, Excel, and PowerPoint.
Fluency in additional languages preferred.
Demonstrated commitment to serving underserved populations and sensitivity when working with individuals from diverse educational, lifestyle, ethnic, and cultural backgrounds, including people who are disabled, homeless, substance users, living with HIV/AIDS, and/or physiologically impaired.
Adhere to dress code standards and maintain a neat, professional appearance.
Follow infection control procedures, including standard precautions such as temperature monitoring, hand hygiene, symptom self-monitoring, masking, and social distancing, as applicable.
Assist and support the center, department, or program in meeting High Reliability standards.
Must be willing to successfully complete the credentialing process.

Responsibilities

Provide direct patient care, evaluate outcomes, consult with specialists as needed, and adjust nursing care processes to support optimal patient outcomes.
Perform all aspects of patient care in a manner that promotes patient safety and minimizes the risk of medical or healthcare errors.
Accurately assign triage categories.
Support and maintain a culture of safety and quality.
Maintain current knowledge of medications and ensure correct administration based on the patient’s age and clinical condition.
Administer and refill medications in accordance with established guidelines and protocols.
Follow the seven medication rights to reduce the risk of medication errors.
Demonstrate knowledge of laboratory requirements and requisitions.
Answer telephone calls professionally, refer patient concerns to the primary care clinician, and schedule appointments as needed.
Inform patients of results and respond to questions according to established protocols.
Review refill requests, process medication refills per protocol, and coordinate with pharmacies as needed.
Serve as a liaison between providers and pharmacies regarding dosage questions, alternative medications, and related patient inquiries.
Respond to portal messages requiring a clinical response, when appropriate.
Complete requests from Home Health Agencies according to established protocols and obtain provider signatures when required.
Review patient forms with providers, complete them when appropriate, and obtain provider signatures in accordance with protocol.
Interact professionally with patients and families and involve them in developing the plan of care.
Treat patients and their families with respect and dignity.
Identify and address psychosocial, cultural, ethnic, religious, and spiritual needs of patients and families, serving as a liaison among administration, patients, physicians, and other healthcare providers.
Develop teaching plans based on identified learning needs, evaluate learning effectiveness, and include family members in education when appropriate.
Maintain accurate, timely nursing documentation, including patient history, conditions, treatments, responses, and changes in assessment.
Actively participate in performance improvement and continuous quality improvement (QA/QI) activities.
Comply with all organizational policies related to ethical business practices and communicate the organization’s mission, ethics, and goals.
Maintain established outpatient clinic policies, procedures, objectives, performance improvement initiatives, and safety, environmental, infection prevention, and infection control standards.
Demonstrate knowledge of healthcare plans.
Demonstrate knowledge of growth and development across the lifespan and provide age-appropriate care based on each patient’s status and specific needs.
Attend annual reviews, department in-services, and required staff meetings.
Assist with cost containment through appropriate ordering and conservation of supplies and equipment.
Cooperate with staff to achieve outpatient clinic objectives and maintain positive employee relations.
Support professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops, and take responsibility for ongoing professional practice and education.
Perform other related duties as assigned or requested.

Benefits

Regionally competitive salary
Above-average health benefits at reduced cost
Company-paid life insurance
Company-paid long-term disability insurance
Access to an additional voluntary retirement plan with company match and no vesting requirement
Paid bereavement leave
Paid jury duty leave
11 paid holidays per year
Paid time off
Paid sick leave
Flexible Spending Program
Company paid malpractice insurance for all providers
Professional development hours offered annually