Manager of Inside Sales
About The Position
We are looking for an experienced Inside Sales Manager to lead and develop a high-performing team of Inside Sales Representatives, focused on delivering profitable sales growth, exceptional customer engagement and strong business results. The Inside Sales Manager will set clear expectations, coach and develop sales talent, drive accountability and execute strategies that support revenue and customer objectives. This role will leverage sales analytics and customer insights to identify growth opportunities, improve sales effectiveness, and partner cross-functionally to execute strategic initiatives and achieve organizational goals.
Requirements
- Proven work experience leading a team of Inside Sales Representatives
- Hands on experience with CRM software, MS Excel, and business intelligence tools.
- In-depth understanding of the sales administration process
- Excellent interpersonal and communication skills
- Strong analytical and organizational skills
- Numerical abilities and problem-solving attitude
- Ability to work with a remote team
- Some travel required.
Nice To Haves
- BSc degree in Sales, Business Administration or relevant field preferred
- Experience using various call center software is a plus
- English/Spanish bilingual a plus.
- HVAC experience a plus
- Salesforce experience a plus
Responsibilities
- Manage and motivate the Inside Sales Representatives Team
- Set and track sales targets for your team
- Suggest and implement improvements in the sales administration process
- Coordinate department projects to meet deadlines
- Report on sales metrics and suggest improvements
- Prepare monthly, quarterly and annual sales forecasts
- Use customer feedback to generate ideas about new features or products
- Research and discover methods to increase customer engagement
- Ensure sales, finance and legal policies and procedures are met
- Build an open-communication environment for your team
- Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
