Manager of In-Home Support Program RN

Norton Sound Health Corp•Nome, AK

7d•$55 - $72•Hybrid

About The Position

This position manages a program that employs direct care staff to assist program recipients in their homes, enabling them to reside in the community of their choice. The role involves providing clinical training and supervision to direct care staff, conducting clinical evaluations of recipient care needs, and offering clinical input and monitoring of recipient Plans of Care. The Manager will collaborate with outpatient medical providers in Nome and surrounding villages to schedule in-home evaluations and care for recipients. The role also includes overseeing and managing the In-Home Support Program, providing assistance to recipients to maintain their independence at home, evaluating, assessing, advocating for, and coordinating direct care services. Additionally, the position involves directing assigned employees through work direction, motivation, training, assistance, performance evaluation, and corrective action, while upholding the organization's vision, mission, and corporate values, and adhering to policies and procedures.

Requirements

General knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.
Knowledge of services available for recipients with developmental disabilities and the requirements of the Americans with Disabilities Act
Clinical knowledge of in-home care programs
Patient/customer service skills, interpersonal skills and good communication skills.
Ability to manage their time and organize their work to ensure efficient performance.
Ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly.
Ability to understand and manage patient/customer confidentiality.
Above average interpersonal skills
Ability to understand grant management and budgets
Ability to lead and direct direct care staff
Bachelor’s Degree, or an equivalent combination of education and experience may be considered
Nursing (Degree)
1-3 year(s) working with persons as a Registered Nurse, preferably with experience working in a home health setting (General Experience)
1 year(s) supervising, managing, or directing the work of other employees in a nursing field, preferably in a home health setting (Supervisory Experience)
State of Alaska Registered Nursing License
BLS
Valid Alaska Drivers License

Responsibilities

Perform leadership functions including selection, scheduling, training, performance management and discipline.
Instill passion in assigned staff for NSHC’s mission, vision, and values, paying particular attention to the maintenance of a safe and productive work environment.
Provide training to staff regarding therapeutic service provision and supports, following state guidelines for personal care services and waiver services.
Develop and provide clinical training of at least 40 hours for each Personal Care Attendant, and clinical training of Direct Care Attendants as required.
Evaluate recipient care needs in the recipient’s home, traveling as necessary to regional villages.
Facilitate in-home care provision to recipients by medical providers in Nome and the regional villages.
Oversee and manage the department, any program grants, and the department's budget.
Forecast needs, allocate resources and/or take corrective action as necessary.
Evaluate program effectiveness and provide quality assurance reports.
Work with the Personal Care Attendant Office Manager to manage program and staffing needs.
Develop and monitor compliance with individualized service plans that address presenting problems and care needs, goals, progress towards those goals, planned services, and supervise the person responsible for each service or action step.
Teach recipients and their families to understand conditions, medications, and self-care skills, as appropriate.
Coordinate and submit billing for the direct care staff to the appropriate agency.
Facilitate family and inter-agency collaboration.
Monitor preparedness for client discharge and refer problematic situations to appropriate resources.
Resolve critical issues and problem situations as they occur and maintain compliance and correct deficiencies with state surveys.
Perform other duties as assigned.