Manager of Health Programs

Revitalize CDC•Springfield, MA

6d•$65,000 - $70,000•Hybrid

About The Position

Revitalize CDC is seeking a Manager of Health Programs to oversee operational services and systems for its Health Programs, including Health Care for All, HRSN (Health Related Social Needs) Healthy Homes, and other programs/new grants. This role supports the mission of a dynamic, fast-paced team-based environment. The Manager will supervise a team of five Healthy Homes coordinators, ensuring they meet weekly goals for client contacts, home assessments, and supply ordering/delivery. Responsibilities include collecting, tracking, and quantifying program data (costs, demographics, clients served) and working with Hyphen/Kintone databases. The ideal candidate is a busy, self-motivated individual with a high level of organization, attention to detail, proficiency in multitasking and prioritizing, and strong communication skills.

Requirements

3-5 Years of management experience in a related industry required
Bachelor's Degree or higher required
Demonstrated ability to work and engage successfully in a multi-cultural setting with a diverse client and volunteer population
Demonstrated competence in service coordination and networking with other human service and healthcare providers
Ability to work cooperatively and supportively with other staff as a member of the team
Strong organization, oral and written and communication skills
Knowledge and understanding of the social determinants of health
Must be able to lift 20
Ability to organize and maintain appropriate records and documentation
Submit reports, contracts, and billing information to designated staff and or funding sources
Ability to think creatively with excellent problem-solving skills and share ideas
Support other programs and staff as needed
Sensitivity to cultural diversity and the needs of individuals with low incomes
This position will be assigned duties that require the operation of a motor vehicle. The incumbent must maintain access to a motor vehicle and possess a motor vehicle operator’s license valid in the State of Massachusetts with proof of insurance.

Nice To Haves

Spanish language proficiency preferred

Responsibilities

Manage all high level aspects of the Healthy Homes Program: strategy, vision, and goals
Develop, update, and maintain policies and procedures and program handbooks
Ensure that the HRSN Healthy Homes and Healthy Homes program is in compliance with statutory and contractual requirements, and policies are being observed and administered by the staff to provide proper delivery of services of the highest quality
Hire, train, and manage staff in the Healthy Homes Program
Assist Healthy Homes Coordinators with program logistics, administrative and translation support
Assist with operation of the HRSN Healthy Homes program and Health Care for All
Become proficient in the Hyphen and Kintone databases
In partnership with the Vice President of Operations & Finance, assist with yearly budget and required reporting
Maintain open communication, both written and verbal with the all staff
Responsible for evaluating and reporting on the program in weekly internal and external meetings
Act in accordance with standards of excellence at all times including maintaining professional ethics, client confidentiality
Participates in weekly team and staff meetings as appropriate
Attends trainings and/or workshops as assigned
Brings forward ideas and suggestions
Support broad mission and policy efforts and initiatives of RCDC
Performs miscellaneous job-related duties as assigned related to organizational mission and programs
Seek out professional development opportunities for themselves and their staff