Manager of Foundation Operations

Monument Health Rapid City Hospital•Rapid City, SD

2d•Onsite

About The Position

The Manager of Foundation Operations provides operational and administrative leadership for the Foundation, ensuring efficient processes, effective resource management, and alignment with organizational fundraising goals. The role oversees development support functions, manages Foundation operations staff, and leads initiatives to improve workflow, accountability, and operational effectiveness. It serves as a strategic partner in database management, reporting, project coordination, and process improvement, while also supporting philanthropy through the cultivation and management of a portfolio of major gift donors and prospects. Working closely with Foundation leadership, the Manager fosters collaboration, continuous improvement, data-driven decision making, and operational excellence to advance the Foundation’s mission and philanthropic objectives. The role also involves ongoing personal growth and development, including modeling Monument Health’s “Grow myself, grow my team, and grow Monument Health (G3) Leadership Competencies.”

Requirements

Bachelor’s degree in General Studies.
Ability to work assigned schedules and hours as determined by the department.
Medium physical work: exert up to 50 pounds occasionally, up to 30 pounds frequently, and/or up to 10 pounds constantly to move objects.

Nice To Haves

3 or more years of fundraising experience.
3 or more years of supervisor experience.
Certified Fund Raising Executive (CFRE) certification.
Accredited university or accredited training professionals.

Responsibilities

Provide operational leadership for the Foundation by establishing priorities, workflows, processes, and accountability across development support functions.
Directly supervise and develop the Development Operations Assistant, Data Specialist, and Gear Store Coordinator through direction, coaching, and performance accountability.
Lead process improvements and operational initiatives that increase efficiency, consistency, collaboration, and capacity within the Foundation.
Oversee department workload, projects, and administrative systems to align resources and priorities with Foundation goals.
Provide strategic leadership for Blackbaud CRM, data management, reporting, and database practices in partnership with the VP of Philanthropy and Data Specialist, promoting data quality and effective use of information for fundraising.
Lead Foundation projects and initiatives, ensuring clear responsibilities, timelines, communication, and follow-through.
Identify operational challenges and opportunities, recommend solutions, and implement improvements that support the Foundation’s strategic objectives.
Maintain an appropriately sized portfolio of major gift donors and prospects, cultivate relationships, secure gifts, and contribute directly to fundraising goals.
Partner with the VP of Philanthropy on strategy, planning, performance measurement, and continuous improvement.
Foster accountability, collaboration, continuous improvement, and service within the Foundation.
Perform other duties as assigned.