Mgr Elec Operations

Consumers Energy•Grand Rapids, MI

1d•Onsite

About The Position

The Manager of Electric Operations provides planning, direction, regulatory compliance, and oversight to ensure safe, cost-effective completion of field construction, maintenance, service, and emergency work on the company’s electric transmission and distribution facilities. The role contributes to strategic decisions across multiple regions or statewide, owns or is accountable for operational metrics, and leads teams responsible for delivering results. It requires deep technical and operational knowledge of the electric grid and contributes to company-wide undergrounding strategy, statewide job plans, and budgets. The manager oversees salaried and union employees, including Electric Field Supervisors who lead a technical, professional unionized workforce. The role works with internal and external workgroups and customers and builds relationships with local government officials, communications companies, and other utility peers. It leads safety, compliance, quality, productivity, and engagement efforts; handles union grievances and investigations; and directs regional storm restoration work. The manager may serve as Incident Commander or LVD Supervisor during storms and participates in an on-call rotation. The position is onsite at the Grand Rapids Service Center in Grand Rapids, Michigan. Candidates must be within commuting distance or willing to relocate; relocation assistance is available to those who qualify. The position is not eligible for current or future immigration sponsorship, including H-1B or TN sponsorship, and cannot hire individuals using CPT, OPT, or STEM OPT.

Requirements

Bachelor’s degree in Business, a technical field, or a related field and four years of related electrical or leadership experience; alternatively, an associate degree in Business, a technical field, or a related field and six years of related electrical or leadership experience; or a high school diploma or GED and eight years of related electrical or leadership experience.
In-depth knowledge of electric distribution operations and construction.
Leadership ability, including the capacity to lead change in a competitive business environment.
Ability to inspire leaders to own decisions and drive results across the company.
Problem-solving skills at a broad functional level, including identifying, leading, and owning solutions that support rate competitiveness.
Presentation skills and the ability to transfer experience and knowledge.
Ability to recommend solutions to executive-level coworkers and communicate effectively with different audiences.
Ability to negotiate with local union leadership across multiple locations to resolve barriers and find solutions that meet company needs while serving employees and customers.
Ability to manage work outside the direct span of control to influence statewide or company-wide metrics.
Demonstrated knowledge of safe work practices and procedures.
Knowledge and application of work methods, processes, and related technology in electric transmission, distribution, meter, or generation operations.
Must be within commuting distance of the Grand Rapids Service Center or willing to relocate.
Must not require current or future immigration sponsorship; CPT, OPT, and STEM OPT employment is not eligible.

Responsibilities

Plan, direct, and oversee field construction, maintenance, service, and emergency work on electric transmission and distribution facilities.
Contribute to multi-regional or statewide strategic decisions, undergrounding strategy, statewide job plans, and budgets.
Own or be accountable for operational metrics and lead teams in executing tactics to achieve functional metrics.
Conduct safety meetings, participate on safety committees, investigate incidents and accidents, maintain records, and submit required reports to relevant agencies.
Lead the design or implementation of operational projects that affect multiple locations.
Directly supervise Electric Field Supervisors and provide leadership to their technical workforce.
Ensure adherence to safety, electric operations, regulatory, business continuity, conduct, and employee policy requirements, including applicable MIOSHA, OSHA, and DOT standards.
Manage grievance procedures, safety and disciplinary investigations, and associated disciplinary actions.
Collaborate with employees, peers, outside groups, and industry leaders to maintain an inclusive work environment and resolve escalated issues related to safety, compliance, quality, productivity, and engagement.
Lead regional storm restoration efforts and monitor work by company and non-company overhead crews performing maintenance and replacement work.
Ensure maintenance and construction procedures and safe work practices are followed and report results through the Incident Command Structure.
Serve as Incident Commander or LVD Supervisor during storms and participate in the on-call rotation for storm restoration.
Hire, develop, and mentor supervisors.
Oversee managers responsible for timesheet approvals, straight-time accounting, CDL program compliance, apprenticeship administration, and annual HSE training.
Administer policy and procedure updates and influence stakeholders outside the department to achieve work plans.
Oversee driver vehicle inspection records, ARCOS administration, on-call and storm resource requests and reservations, and personal protective equipment and tool acquisition, distribution, inspection, testing, and replacement.