Manager of Education and Experiential Learning

Pacific Northwest University of Health Sciences•Yakima, WA

3d•Onsite

About The Position

Pacific Northwest University of Health Sciences (PNWU) is hiring a full-time, on-campus Manager of Education and Experiential Learning. Reporting to the Director of Simulation Center, this role leads the educational design, delivery, evaluation, and continuous improvement of assigned experiential learning programs, including simulation-based education, simulated patient methodology, interprofessional education, and other approved activities. The Manager supervises Simulation Educators and other assigned educational staff and works with faculty and subject-matter experts to develop learning and assessment experiences aligned with learning objectives, learner needs, and applicable standards of best practice. The Manager sets expectations, coaches and develops staff, and fosters a collaborative team culture grounded in trust, accountability, and psychological safety. The role identifies educational portfolio needs—including staffing, learners, simulated patients, space, technology, scheduling, and resources—and communicates them to the Director and ELC Operations for planning. Center-wide strategy, governance, partnerships, accreditation frameworks, resource allocation, operations, technology infrastructure, facilities, and safety remain with the Assistant Provost for Experiential Learning and the Director, as applicable. The position is based on campus in Yakima, Washington. The work environment includes professional offices, classrooms, clinical skills areas, and simulation environments, with routine movement among educational spaces and regular interaction with students, faculty, staff, simulated patients, and external partners. Activities may occur early in the morning or in the evening, include meetings on or off campus, and require occasional travel. The role may involve occasionally lifting or moving equipment or supplies up to 20 pounds and rarely up to 50 pounds, using assistance or equipment for heavier items. The annual salary range is $58,400–$93,400, with a target hiring range of $58,400–$60,000. Hiring rate depends on qualifications and experience. PNWU offers eligible employees a comprehensive benefits package beginning the first of the month following hire; benefit eligibility requires at least 0.5 FTE. PNWU does not sponsor employment visas; applicants must be legally authorized to work in the United States at hire and throughout employment.

Requirements

Bachelor’s degree in education, health care, health sciences, simulation, or a related field, plus 3–5 years of progressively responsible experience in simulation-based education, experiential learning, health care education, SP programming, IPE, curriculum development, or a closely related area; OR an equivalent combination of education and progressively responsible experience.
Knowledge of experiential learning design, simulation pedagogy, facilitation, debriefing, SP methodology, assessment, learner psychological safety, and continuous improvement.
Demonstrated experience in curriculum or program development, educational quality, faculty or stakeholder consultation, and coordination of complex educational activities.
Ability to lead and develop staff, set expectations, coach and provide timely feedback, balance workloads, address performance concerns, and build a collaborative and accountable team culture.
Ability to partner with faculty and subject-matter experts while distinguishing discipline-specific content authority from educational methodology responsibility.
Ability to analyze program data, learner outcomes, feedback, workload, and quality indicators and translate findings into practical improvements.
Strong project management, written and verbal communication, facilitation, conflict management, and stakeholder engagement skills.
Ability to manage multiple projects and shifting priorities in a deadline-driven environment, and lead others through change with steadiness and transparent communication.
Ability to collaborate with people from diverse disciplines, backgrounds, and communication styles.
Working knowledge of Microsoft 365, learning and scheduling systems, simulation management platforms, survey and reporting tools, and shared documentation environments.
Ability to convey the PNWU mission to internal and external constituents and connect the team’s work to that mission.
Commitment to continued professional development and current knowledge of applicable simulation, SP, IPE, assessment, accreditation, and institutional standards.
Ability to perform essential physical activities, with or without reasonable accommodation: sit for extended periods; reach; manipulate objects such as a keyboard; communicate verbally; see and hear within normal parameters; stand, walk, and move about educational environments; occasionally lift or move up to 20 pounds and rarely up to 50 pounds with appropriate assistance or equipment for heavier items.

Nice To Haves

Master’s degree in education, health care, health professions education, simulation, or a related field.
Certified Healthcare Simulation Educator (CHSE) or another relevant professional credential.
Experience with SP methodology, IPE, competency assessment, and staff supervision.

Responsibilities

Lead the development, review, implementation, and refinement of assigned simulation-based, simulated-patient-based, interprofessional, and other approved experiential learning activities.
Partner with faculty and discipline-specific subject-matter experts to align learning objectives, learner level, instructional methods, assessment strategies, and debriefing approaches.
Implement approved educational priorities within direction set by the Director and Assistant Provost.
Establish and monitor educational quality processes across the assigned portfolio, keeping practices consistent with applicable simulation, SP, IPE, assessment, and institutional standards.
Review recurring concerns, rework, learner feedback, and program outcomes; identify patterns and implement approved improvements.
Maintain educational evidence and address assigned findings in support of accreditation and quality assurance activities.
Supervise assigned educational staff, including planning and assigning work, balancing workloads, onboarding, coaching, professional development, feedback, evaluation, and productivity oversight.
Set clear expectations, address performance concerns early and constructively, and build staff capability through delegation, technical guidance, and developmental support.
Foster a respectful, collaborative team environment where diverse perspectives are heard and conflict is resolved constructively.
Escalate staffing-level, structural, compensation, and resource-allocation recommendations to the Director.
Lead the educational design, implementation, assessment, and quality of assigned interprofessional and simulated-patient experiences, including case design, SP training approaches, role portrayal, feedback, and quality monitoring.
Consult with faculty and program partners on experiential learning design, facilitation, debriefing, assessment, learner psychological safety, and appropriate simulation and SP methodology.
Develop and deliver faculty and staff development aligned with approved ELC priorities.
Develop or support evaluation plans and analyze approved data on participation, learner outcomes, competency assessment, educational effectiveness, and stakeholder feedback within the assigned portfolio.
Prepare findings and recommendations for the Director, Assistant Provost, and appropriate governance bodies.
Identify educational staffing, learner, SP, space, technology, scheduling, and resource requirements and communicate them to the Director and ELC Operations for capacity and resource planning.
Coordinate activity specifications, deadlines, and readiness needs with administration, technology, operations, and program partners.
Perform other related duties as assigned and based on departmental need.
Perform job duties in accordance with safety, legal, and regulatory requirements, University policies and procedures, and accepted business practices.
Act according to PNWU’s professional ethical standards, mission, and values, and adhere to applicable departmental accreditation standards and expectations.