Manager of Education and Experiential Learning

Pacific Northwest University of Health Sciences•Yakima, WA

4d•$58,400 - $93,000•Onsite

About The Position

The Manager of Education and Experiential Learning leads the educational design, delivery, evaluation, and continuous improvement of the Center’s assigned experiential learning portfolio, including simulation-based education, simulated patient (SP) methodology, interprofessional education (IPE), and other approved experiential learning activities. Reporting to the Director of Simulation Center, the Manager supervises Simulation Educators and other assigned educational staff and partners with faculty and subject-matter experts to create learning and assessment experiences aligned with learning objectives and applicable standards of best practice. The Manager establishes expectations, coaches and develops staff, and fosters a collaborative team grounded in trust, accountability, and psychological safety. The role identifies educational staffing, learner, SP, space, technology, scheduling, and resource needs and communicates them to the Director and ELC Operations for planning. Center-wide strategy, governance, partnerships, accreditation frameworks, resource allocation, operations, technology infrastructure, facilities, and safety remain with the Assistant Provost for Experiential Learning and the Director, as applicable. This is a full-time, 40-hour-per-week, on-campus position in Yakima, Washington. The listed annual salary range is $58,400–$93,400, with a target hiring range of $58,400–$60,000 annually; the hiring rate depends on qualifications and experience. Work takes place in professional office, classroom, clinical skills, and simulation environments, with routine movement among educational spaces. The role includes interaction with students, faculty, staff, simulated patients, and external partners, and may involve early morning or evening activities, meetings on and off campus, and occasional travel.

Requirements

Bachelor’s degree in education, health care, health sciences, simulation, or a related field and 3–5 years of progressively responsible experience in simulation-based education, experiential learning, health care education, SP programming, IPE, curriculum development, or a closely related area; alternatively, an equivalent combination of education and progressively responsible experience demonstrating the required knowledge, skills, and abilities.
Knowledge of experiential learning design, simulation pedagogy, facilitation, debriefing, SP methodology, assessment, learner psychological safety, and continuous improvement.
Demonstrated experience in curriculum or program development, educational quality, faculty or stakeholder consultation, and coordination of complex educational activities.
Ability to lead and develop staff, set expectations, coach and give timely feedback, balance workloads, address performance concerns, and build a collaborative and accountable team culture.
Ability to partner with faculty and subject-matter experts while distinguishing discipline-specific content authority from educational methodology responsibility.
Ability to analyze program data, learner outcomes, feedback, workload, and quality indicators and translate findings into practical improvements.
Strong project management, written and verbal communication, facilitation, conflict management, and stakeholder engagement skills.
Ability to manage multiple projects and shifting priorities in a deadline-driven environment and lead others through change with steady, transparent communication.
Ability to work collaboratively with individuals from diverse disciplines, backgrounds, and communication styles.
Working knowledge of Microsoft 365, learning and scheduling systems, simulation management platforms, survey and reporting tools, and shared documentation environments.
Ability to convey the PNWU mission to internal and external constituents and connect the team’s work to that mission.
Commitment to continued professional development and current knowledge of applicable simulation, SP, IPE, assessment, accreditation, and institutional standards.
Must be legally authorized to work in the United States at the time of hire and throughout employment; PNWU does not sponsor employment visas.
Ability to perform the listed essential physical activities, with or without reasonable accommodation, including extended sitting, reaching, keyboard-related finger dexterity, spoken communication, seeing and hearing within normal parameters, and standing, walking, and moving about educational environments.
Ability to occasionally lift and/or move equipment or supplies up to 20 pounds and rarely up to 50 pounds, using appropriate assistance or equipment for heavier items.

Nice To Haves

Master’s degree in education, health care, health professions education, simulation, or a related field.
Certified Healthcare Simulation Educator (CHSE) or another relevant professional credential.
Experience with SP methodology, IPE, competency assessment, and staff supervision.

Responsibilities

Lead development, review, implementation, and refinement of assigned simulation-based, SP-based, interprofessional, and other approved experiential learning activities.
Partner with faculty and discipline-specific subject-matter experts to align learning objectives, learner level, instructional methods, assessment strategies, and debriefing approaches.
Establish and monitor educational quality processes and keep practice consistent with applicable simulation, SP, IPE, assessment, and institutional standards.
Review recurring concerns, rework, learner feedback, and program outcomes; identify patterns and implement approved improvements.
Support accreditation and quality assurance activities by maintaining educational evidence and addressing assigned findings.
Supervise assigned educational staff, including work planning, portfolio assignment, workload balancing, onboarding, coaching, professional development, performance feedback, and evaluation.
Set clear expectations, address performance concerns, delegate appropriately, and provide technical guidance and developmental support.
Foster a respectful, collaborative team environment, encourage diverse perspectives, and support constructive conflict resolution.
Lead educational design, implementation, assessment, and quality of assigned IPE and SP experiences, including case design, SP training, role portrayal, feedback, and quality monitoring.
Consult with faculty and program partners on experiential learning design, facilitation, debriefing, assessment, learner psychological safety, and appropriate use of simulation and SP methods.
Develop and deliver faculty and staff development aligned with approved ELC priorities.
Develop or support evaluation plans and analyze approved data on participation, learner outcomes, competency assessment, educational effectiveness, and stakeholder feedback.
Prepare findings and recommendations for the Director, Assistant Provost, and appropriate governance bodies.
Identify educational staffing, learner, SP, space, technology, scheduling, and resource requirements and communicate them to the Director and ELC Operations.
Coordinate activity specifications, deadlines, and readiness needs with administration, technology, operations, and program partners.
Perform other related duties as assigned and based on departmental need.
Perform duties in accordance with safety, legal, regulatory, University policy, procedural, and accepted business practice requirements.
Act according to PNWU’s mission and values and adhere to applicable departmental accreditation standards and expectations.