Experiential Learning Analyst
About The Position
The Experiential Learning Analyst is a key member of the Student Employment and Academic Internship Administration Team, providing advanced project management, compliance oversight, and operational leadership in support of CSU, campus, and divisional strategic goals. Under the general supervision of the Executive Director of the Career Center, or designee, the Analyst oversees complex student employment and academic internship processes that affect institutional risk, HR accountability, and student access to experiential learning. The role evaluates student position descriptions for classification and collective bargaining compliance; determines background check requirements; reviews I-9 documentation and employment eligibility; conducts enrollment audits for payroll and tax alignment; assesses internship-site risk and insurance coverage; facilitates student liability insurance; and supports agreement negotiations with off-campus employers. The Analyst evaluates policies and procedures, identifies efficiencies, and develops solutions when guidelines are insufficient. The role also maintains operational infrastructure, provides lead work direction to staff, and serves as the primary campus contact for student employment and internship administration, supporting safe, efficient, and high-quality experiential learning opportunities.
Requirements
- Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
- Two years of progressively responsible professional experience in administration, project management, or a related area.
- Experience independently managing highly complex administrative processes requiring interpretation of policy and coordination across multiple units.
- Experience applying laws, regulations, and policies to employment, payroll/tax, collective bargaining agreements, or risk management processes.
- Demonstrated ability to evaluate workflows, recommend improvements, and ensure compliance with regulations.
- Demonstrated interest and/or ability in working in a multicultural/multiethnic environment.
- Must satisfactorily complete a background check, including a criminal records check, before an offer can be made.
- Must reside in California upon the date of hire and perform CSU-related work within California.
Nice To Haves
- Master's degree in business administration, public administration, higher education administration, or a related field emphasizing organizational leadership, systems management, or process improvement.
- Experience with student employment administration in a higher education setting, including job classification compliance and collective bargaining agreements.
- Experience auditing student enrollment or employment records for alignment with payroll and tax requirements.
- Experience supporting contract or agreement review processes with Procurement, Risk Management, or similar entities.
- Experience designing and administering surveys, analyzing student outcomes data, and preparing reports to inform decision-making and measure program impact.
- Knowledge of employment authorization requirements and experience reviewing I-9 documentation and determining work authorization eligibility.
- Knowledge of risk management and insurance practices, including facilitating student liability insurance or reviewing internship-site risk.
- Ability to design, implement, and manage administrative systems or technology solutions that streamline workflows, track compliance activities, and improve data accuracy.
- Leadership experience guiding administrative staff and fostering adaptability, collaboration, and accountability in a fast-paced, detail-oriented, compliance-driven environment.
- Expertise in operations analysis, problem solving, and strategic process improvement, including interpreting data and developing recommendations for new or revised policies.
- Strong consultative and facilitation skills; ability to collaborate with diverse internal and external partners, handle sensitive or complex situations with discretion, and build consensus around process improvements.
- Ability to present ideas and concepts effectively in writing, verbally, and through presentations to influence decision-making and advance organizational goals.
Responsibilities
- Provide advanced project management, compliance oversight, and operational leadership for student employment and academic internship administration.
- Evaluate student position descriptions for classification and collective bargaining compliance.
- Determine background check requirements.
- Review I-9 documentation and employment eligibility.
- Conduct enrollment audits to align records with payroll and tax requirements.
- Assess internship-site risk and insurance coverage.
- Facilitate student liability insurance.
- Support agreement negotiations with off-campus employers.
- Evaluate policies and procedures, identify efficiencies, and develop solutions where guidelines are insufficient.
- Maintain operational infrastructure and provide lead work direction to staff.
- Support timely, accurate, and seamless service delivery.
- Serve as the primary campus contact for student employment and internship administration.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
