Manager of Clinical Operations - Highview Hills

Vivie Career•Lakeville, MN
•Onsite

About The Position

The Manager of Clinical Operations provides leadership, clinical expertise, and compassionate oversight of residents’ daily care. The role coordinates personalized care plans and ensures regulatory compliance while helping create a supportive care environment for residents, families, and staff. The manager oversees clinical services and documentation, develops clinical staff, collaborates with other care teams, advocates for resident-centered living, and coordinates with families, healthcare partners, and regulatory agencies. The role has supervisory responsibilities and is hourly, non-exempt, and eligible for overtime. It is based at Highview Hills, with no travel required.

Requirements

  • Current Registered Nurse (RN) license in Minnesota.
  • CPR/BLS certification, or willingness to obtain it within six months of hire.
  • Strong clinical assessment, documentation, and critical-thinking skills.
  • Ability to ensure compliance with state and federal regulations.
  • Ability to pass state-mandated background checks.
  • Physical capability to perform all essential job functions.
  • Ability to read, write, and speak English to communicate effectively with team members, residents, and families.

Nice To Haves

  • Two to three years of RN experience is preferred, ideally in assisted living or long-term care.

Responsibilities

  • Oversee assessments, care planning, and clinical services, focusing on safety, regulatory compliance, and best practices in assisted living and long-term care.
  • Ensure accurate documentation and consistency in care delivery.
  • Hire, train, and coach nurses and care staff; support ongoing education and provide daily direction, feedback, and problem-solving.
  • Foster a high-performing, compassionate staff culture.
  • Collaborate with Housing Administrators, Wellness Directors, Life Enhancement teams, and culinary leaders to provide holistic, individualized resident support.
  • Advocate for resident dignity, independence, and whole-person care by aligning clinical support with residents’ preferences and goals.
  • Coordinate with families, community healthcare partners, and regulatory agencies to support transitions, communication, and clinical outcomes.
  • Perform other duties as assigned.

Benefits

  • Competitive pay with employer-matched retirement and pay-on-demand.
  • Comprehensive health and wellbeing benefits.
  • Generous paid time off and paid holidays.
  • Career growth opportunities with scholarships, training, and professional development.
  • Work-life benefits and modern technology.
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