Manager of Business Operations

Freeman•Las Vegas, NV

5d•Hybrid

About The Position

As part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable moments that create a bond between audiences and our clients. It’s just one reason why we’re the leader in live events. Summary The Manager – Business Operations is responsible for the oversight of activities within an assigned geographic region to optimum efficiency, profitability, and service delivery consistent with Freeman standards of excellence. This position is responsible for the success of multiple business functions in support of the delivery of products and services. This position will support our AV Production team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. The ideal candidate will be located in Las Vegas, NV.

Requirements

High School Diploma or Equivalent with a minimum of (7) seven years of experience is required
Minimum two (2) years leadership experience
Minimum of (3) three years of event industry experience
Proven experience working with company policies and procedures including operating procedures
Proven experience working with OSHA requirements
Proven experience working with employment law policies and procedures (Title VII, ACA, ADA, FMLA, etc.)
Experience with sales; selling practices and support

Nice To Haves

Bachelor’s degree is preferred

Responsibilities

Works closely with clients, sales staff, operations, cross-functional leaders, and project managers to develop event plans including coordinating of pre-production, onsite, and post-production activities in line with event budget
Acts as Freeman representative in the region to relevant stakeholders such as facilities, union leadership, vendors, and Freeman Expo branch
Tracks production activities in the region to ensure planning milestones and optimum resource allocations goals are being met. Develop and deliver progress reports as needed
Enforces company policies and procedures to ensure that they are followed
Works with functional heads to see that hiring, staffing, discipline, and training are accomplished
Oversees and executes production budget/bid reviews and assists with final invoice reviews as needed
Visits and audits events in the region to ensure production, safety, and customer service standards are being met
Promotes a positive attitude and teamwork between all personnel and stakeholders
Reviews and updates as needed the facility profiles for assigned facilities in the region
Ensures that all relevant operational and execution information for the region is accurate and up to date
Assists with local venue site surveys as needed to ensure proper planning of events
Reviews operational procedures and makes recommendations for improvements to enhance operational efficiencies, service delivery, and safety protocols