Manager of Brokerage Accounts

Sagepoint Energy•Carmel, IN

4d•Hybrid

About The Position

The Manager of Brokerage Accounts grows Sagepoint Logistics' spot load volume and revenue by managing relationships with freight brokers. The role negotiates rates with brokers to secure loads for Sagepoint's trucks and works with Dispatch and Operations to pick up and deliver every load as committed. This person combines market knowledge, routing expertise, and strong negotiation skills to keep Sagepoint's fleet loaded on profitable lanes and to turn one-off broker loads into repeat business.

Requirements

5+ years of experience in carrier sales, load planning, dispatch, or broker relationship management for an asset-based trucking company.
Demonstrated record of increasing spot load volume and revenue per mile.
Strong working knowledge of truckload and LTL operations, routing, equipment types, and hours-of-service rules.
Proven negotiation skills with freight brokers.
Proficiency with a TMS (e.g., McLeod, TMW), load boards, and a CRM such as HubSpot or Salesforce.
Strong analytical skills, including Excel for lane and rate-per-mile analysis.
Clear written and verbal communication, and the ability to perform under time pressure.

Nice To Haves

Bachelor's degree in Supply Chain, Logistics, Business, or a related field.
Experience with market-rate tools such as DAT RateView or FreightWaves SONAR.
Experience vetting broker credit and payment history (e.g., credit reports, factoring company tools).
Prior people-leadership or mentoring experience.
Familiarity with FMCSA carrier regulations and compliance requirements.

Responsibilities

Source and book spot loads from freight brokers to keep Sagepoint trucks loaded and minimize empty miles.
Monitor load boards (e.g., DAT, Truckstop) and broker portals for loads that fit available equipment and driver locations.
Respond quickly to broker load offers and rate requests to win time-sensitive freight.
Turn frequent spot lanes with brokers into recurring or dedicated lane commitments.
Plan load sequences and backhauls that keep trucks moving efficiently and reduce deadhead.
Evaluate lanes, transit times, equipment requirements, and pickup/delivery windows before accepting a load.
Account for driver hours of service, fuel costs, tolls, and weather when assessing whether a load and route are viable.
Use lane history and market data to identify strong headhaul and backhaul markets.
Work with Dispatch to match booked loads to available drivers and equipment.
Communicate load details (appointment times, special handling, accessorials, broker requirements) clearly to Dispatch and drivers.
Keep brokers updated on pickup, in-transit, and delivery status, and meet their tracking requirements.
Lead issue resolution for delays, service failures, claims, and payment disputes with brokers.
Negotiate linehaul rates with brokers to maximize revenue per load and per mile.
Negotiate accessorials, including detention, layover, lumper, TONU, and fuel surcharge.
Know Sagepoint's cost per mile and walk away from loads that do not meet margin or network needs.
Negotiate payment terms and quick-pay options where they benefit Sagepoint's cash flow.
Own a portfolio of broker relationships, including load volume, revenue, and service performance.
Complete broker onboarding and carrier setup packets (authority, insurance certificates, W-9, rate agreements).
Monitor broker creditworthiness and payment history, and coordinate with Accounting on collections.
Maintain accurate load, rate, and broker data in the TMS and CRM.
Mentor junior team members and share market insights with the broader team.