Ambulatory Services Manager - Allergy - MUSCP

Medical University of South Carolina • Charleston, SC

7d

About The Position

The Manager of Ambulatory Services oversees day-to-day clinic operations across three Allergy locations at MUSC Health. Reporting to the Director of Ambulatory Services and working under limited supervision, the manager proactively evaluates and implements processes to address all aspects of ambulatory clinic management. The role collaborates with physicians, nurses, staff, ICCE Department leaders, and other leaders to improve timely patient access, operational efficiency, practice performance, fiscal integrity, and the quality of the patient experience. The manager is also responsible for clinical outcomes, fiscal stewardship, staff growth and retention, process improvement, metrics reporting, and quality of patient care.

Requirements

• Bachelor's degree in Nursing.
• At least 2 years of prior healthcare leadership experience.
• Licensure as a registered nurse (RN) by the South Carolina Board of Nursing or a compact state.
• Current American Heart Association Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification.
• Ability to meet the stated physical requirements, including standing, walking, sitting, bending, kneeling, climbing stairs, reaching, repetitive motions, and lifting, carrying, pushing, or pulling objects weighing up to approximately 50 pounds unassisted.
• Ability to be physically qualified for respirator use, initially and as required.
• Maintain corrected 20/40 vision and work in a latex-safe environment indoors.

Nice To Haves

• Master of Nursing (MSN), which may be required depending on position and magnet requirements.

Responsibilities

• Direct day-to-day clinic operations to ensure the clinic provides quality patient care.
• Manage human resources functions to ensure patient needs are met.
• Ensure clinic care team members provide high-quality care and comply with federal, state, and other regulatory agency standards.
• Ensure Allergy staff are appropriately trained in Allergy testing, shots, and procedures.
• Collaborate with the Director to formulate plans for employee engagement and professional development.
• Implement and participate in performance improvement and research activities designed to improve patient care, clinic efficiencies, and organizational processes.
• Oversee clinical outcomes, fiscal stewardship, staff growth and retention, process improvement, metrics reporting, and quality of patient care.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager