Ambulatory Services Manager - Allergy - MUSCP

Medical University of South Carolina•Charleston, SC

About The Position

The Allergy Manager of Ambulatory Services oversees day-to-day operations across three Allergy clinic locations. The role reports to the Director of Ambulatory Services and works under limited supervision, with autonomy to identify opportunities and implement improved processes. In collaboration with physicians, nurses, staff, ICCE department leaders, and other leaders, the Manager supports timely patient access, operational efficiency, practice optimization, fiscal integrity, and a quality patient care experience. The Manager is also responsible for clinical outcomes, fiscal stewardship, staff growth and retention, process improvement, metrics reporting, and the quality of patient care. The position includes managing human resources functions and ensuring Allergy staff are appropriately trained in allergy testing, shots, and procedures.

Requirements

  • Bachelor's degree in Nursing.
  • At least 2 years of prior healthcare leadership experience.
  • Licensure as a registered nurse (RN) by the South Carolina Board of Nursing or a compact state.
  • Current American Heart Association Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification.
  • Ability to meet the listed physical requirements, including lifting, carrying, pushing, or pulling objects weighing approximately 50 pounds unassisted.
  • Ability to be physically qualified for respirator use, initially and as required.

Responsibilities

  • Direct day-to-day clinic operations to ensure the delivery of quality patient care.
  • Manage human resources functions to ensure patient needs are met.
  • Ensure clinic care team members provide high-quality care and comply with federal, state, and other regulatory standards.
  • Ensure Allergy staff are appropriately trained in allergy testing, shots, and procedures.
  • Collaborate with the Director to formulate plans for employee engagement and professional development.
  • Implement and participate in performance improvement and research activities intended to improve patient care, clinic efficiencies, and organizational processes.
  • Support timely patient access to care, operational efficiency, practice optimization, and fiscal integrity.
  • Oversee clinical outcomes, fiscal stewardship, staff growth and retention, process improvement, metrics reporting, and quality of patient care.
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