Manager, New Equipment, Field Operations

Otis Elevator Co.•Miami, FL

49d•Onsite

About The Position

Otis Elevator Company is seeking a New Equipment Field Operations Manager to oversee new equipment field operations, customer satisfaction, and general business management for the South Florida operating area. The role focuses on productivity and project performance for the branch and its customers. The manager leads installation field operations, supervises construction mechanics and installation teams, and manages financial performance, safety, staffing, materials, and construction administration. The position is based at the Miami-area location in Miramar, Florida.

Requirements

At least 5 years of elevator industry experience or experience leading field-level associates or technicians in a similar industry is preferred.
Ability to work in a highly team-oriented and dynamic environment.
Strong written, verbal, and presentation skills to establish expectations and relationships with internal and external customers.
Self-motivation and ability to manage multiple simultaneous projects and responsibilities.
Comfort working in a technical environment using Microsoft-based computer software.
Strong leadership, goal orientation, decision-making, time-management, and organizational skills.
High school diploma or equivalent required.

Nice To Haves

Bachelor’s degree preferred.
At least 5 years of elevator industry experience or experience leading field-level associates or technicians in a similar industry preferred.

Responsibilities

Direct, supervise, and lead field operations for new equipment installation.
Supervise construction mechanics and installation teams.
Meet financial performance targets, including profit and working capital.
Conduct field education and training to promote and maintain a safe working environment.
Perform field safety audits and jobsite inspections, and develop site safety and logistics plans.
Coordinate material deliveries and issue purchase orders.
Build and maintain professional, productive relationships with co-workers, field employees, clients, state and local authorities, and other project contacts.
Forecast and schedule labor resources to complete projects successfully, maintain customer quality assurance, and improve efficiencies.
Analyze situations and help develop contingencies for estimates.
Administer and interpret contracts and manage customary construction processes, including billing, consultant and contractor payments, RFIs, change-order opportunities, and project cash coverage.

Benefits

401(k) plan with a generous company match and automatic retirement contribution.
Medical, prescription drug, dental, and vision coverage for the employee and eligible dependents.
Three weeks of paid vacation and paid company holidays.
Paid sick leave, employee assistance, and wellness incentive programs.
Life insurance and disability coverage.
Voluntary legal, pet, home, and auto insurance options.
Birth/adoption and parental leave benefits, as well as adoption assistance.
Tuition reimbursement.
Spot performance bonus opportunities and service anniversary recognition.
Training in technology, processes, and soft skills.
Employee Scholar Program sponsorship for degrees or certification programs.