Manager, Network Construction - Remote CO/CA/WA

Zayo Group•Remote - CA, WA

1d•$77,100 - $121,440•Remote

About The Position

Zayo is seeking a Manager, Network Construction to oversee the daily operations of fiber construction teams in California, Colorado, and Washington State. These teams are responsible for vendor management, work order execution, and the construction and restoration of Zayo's fiber networks and services, adhering to standard operating procedures. The role involves collaborating with cross-functional teams to enhance process quality, deliverables, and the overall customer experience. Key activities include data analysis and reporting, understanding business functions, and maintaining open communication across the organization to ensure consistent network building, implementation, and service restoration. The Manager is accountable for achieving key performance indicators (KPIs) such as fiber completion for small cell and installed enterprise revenue.

Requirements

High school diploma or equivalent, required.
B.S. in Architecture, Engineering, or Construction related field OR equivalent work experience, required.
A valid driver’s license, required.
Minimum of five (5) years of experience managing large-scale Fiber OSP and ISP development projects (i.e., site acquisition, zoning, permitting, and construction management).
Minimum of five (5) years of experience in project management, including experience in budgeting and finance across multiple projects.
Previous people management experience.
Strong Microsoft Office (Excel, Visio, Word, and PowerPoint) skills.

Nice To Haves

Previous experience managing off-site teams, strongly preferred.
Excellent leadership, interpersonal, verbal, and written communication skills.
Proven people and project management skills.
Strong background in and a good working knowledge of fiber optic infrastructure engineering, construction, and restoration methods.
Familiarity with Outside Plant (OSP) and Inside Plant (ISP) installation standards and practices.
Expertise in reporting as well as an understanding of workflows, customer needs, and underlying technology.
Strong analytical skills and proven ability in determining the root cause of problems and the base set of conditions for their occurrence; exhibit the ability to assess the priority and severity of issues by understanding business objectives, technical costs, and user needs as well as weigh alternatives for resolution.
Curiosity, initiative, and drive, along with the ability to quickly learn new technology, and a willingness to think strategically and tactically will be critical to success in this position.
Ability to diagnose workflow problems and institute remedies.
Possess and employ the highest ethical and business standards and always conduct himself/herself with the greatest degree of professional integrity.
Ability to operate in a fast-paced customer-focused environment handling multiple priorities at a time, delivering quality service to diverse user groups and customers.
A positive attitude and desire to deliver exceptional results for our customers.
Personal commitment to safety, integrity, and continual professional development.

Responsibilities

Manage a team of Supervisors of Fiber Construction and Fiber Construction Managers to support construction demands, CAPEX, and KPIs for assigned districts.
Collaborate with leadership from NOC, Engineering, Field Operations, and Change Management teams.
Establish, monitor, and manage KPIs and workflows to measure operational performance and identify areas for process improvement.
Maintain knowledge of current and developing technologies and their impact on operational business processes.
Manage assigned areas' CAPEX budgets.
Ensure quality service by understanding and enforcing organizational standards.
Develop and coach direct employees, identifying training gaps and creating career paths.
Schedule and prioritize workload for fiber construction teams and external vendors.
Develop and implement district-level long-term planning and resource planning to support future growth.
Partner with utility and municipal providers to streamline the permit application process.
Manage teams responsible for vendor management, initial construction reviews, site construction oversight, schedule and resource management, project tracking accuracy, permitting and licensing coordination, and development of permit and construction plans.
Manage the vendor evaluation and selection process.
Ensure all work complies with Zayo construction standards, processes, and procedures.
Act as a key contributor to continuous growth and improvement.
Serve as Zayo safety observer and Quality Assurance representative on-site, ensuring compliance with safety programs and workmanship practices.