Manager, Network Construction

Zayo Group•Remote - AZ, AZ

2d•$77,100 - $110,400•Remote

About The Position

Zayo is seeking a Manager, Network Construction to be responsible for the day-to-day activities of the fiber construction teams within an assigned geographic area. These area-based teams all perform their duties within the service territory and focus on vendor management, work order execution, construction, and restoration of Zayo fiber networks and services that are consistent with all defined standard operating processes and procedures. Our Manager, Network of Construction works with all cross-functional areas on improving the quality of processes, deliverables, and the end-to-end customer experience. Common activities will involve area data identification, collection, analysis, and reporting; along with understanding operational business functions and processes. Each fiber construction team is expected to maintain open communication across all areas of the business and work as a unit with consistency while building, implementing, and restoring or maintaining services; cognizant of fostering the vision and values of Zayo. Our Manager of Network Construction is accountable for delivering key KPIs for their area of responsibility including but not limited to fiber complete for small cell and installed enterprise revenue.

Requirements

High school diploma or equivalent, required
B.S in Architecture, Engineering, or Construction related field OR equivalent work experience, required
A valid driver’s license, required
Minimum of five (5) years of experience managing large scale Fiber OSP and ISP development projects (i.e. site acquisition, zoning, permitting and construction management)
Minimum of five (5) years of experience in project management including experience in budgeting and finance across multiple projects
Previous people management experience
Previous experience managing off-site teams, strongly preferred
Excellent leadership, interpersonal, verbal, and written communication skills
Proven people and project management skills
Strong background in and a good working knowledge of fiber optic infrastructure engineering, construction, and restoration methods
Familiarity with Outside Plant (OSP) and Inside Plant (ISP) installation standards and practices
Expertise in reporting as well as an understanding of workflows, customer needs, and underlying technology
Strong analytical skills and proven ability in determining the root cause of problems and the base set of conditions for their occurrence; exhibit the ability to assess the priority and severity of issues by understanding business objectives, technical costs, and user needs as well as weigh alternatives for resolution.
Curiosity, initiative, and drive, along with the ability to quickly learn new technology, and a willingness to think strategically and tactically will be critical to success in this position
Ability to diagnose workflow problems and institute remedies
Possess and employ the highest ethical and business standards and always conduct himself/herself with the greatest degree of professional integrity
Ability to operate in a fast-paced customer focused environment handling multiple priorities at a time, delivering quality service to diverse user groups and customers
A positive attitude and desire to deliver exceptional results for our customers
Personal commitment to safety, integrity, and continual professional development
Strong Microsoft Office (Excel, Visio, Word and PowerPoint) skills

Responsibilities

Manage a team of Supervisors of Fiber Construction and Fiber Construction Managers in support of the District(s) construction demands, Cap and management, as well as KPIs
Work jointly with leadership from NOC, Engineering, Field Operations, and Change management teams
Establish, monitor, and manage Key Performance Indicators (KPIs) of deliverables and supporting workflows in order to measure operational performance, as well as, identify and assess areas of opportunity for improved process efficiencies and performance
Maintain knowledge of technology in use, and/or under development for its impact or potential impact on the operational business process
Manage the assigned areas respective CAPEX budgets
Maintain quality service by understanding and enforcing organization standards
Develop and coach direct employees, as well as ensuring similar opportunities throughout the team.
Identify training gaps and create a career path for team members
Schedule and prioritize the workload of the fiber construction and external vendor resources within an assigned area
Develop and implement district level long term planning and resource planning to support future growth
Partner with utility and municipal providers to streamline permit application process
Manage team of leaders and individual contributors for the purposes of (including but not limited to): Management of external vendors necessary for timely completion and within budget
Initial construction reviews in accordance with project specifications.
Oversee site construction, managing schedule, and resources on all projects
Ensure that all jobs are maintained in a project tracking system with complete accuracy.
Coordination of all permitting and licensing activities.
Development of permit and construction plans
Manage the Vendor evaluation and selection process
Ensure all work is completed in accordance with Zayo construction standards, processes, and procedures.
Act as a key contributor to continued growth and improvement in each of these
Act as Zayo safety observer and Quality Assurance representative while at the site ensuring compliance with Zayo safety program and related workmanship practices