Manager, National Sales
About The Position
The National Sales Manager will be responsible for developing and contracting large Group and Convention programs across all brands on the Resorts World campus in Las Vegas. This position will be expected to cultivate new relationships and manage existing property relationships with current and prospective customers. The Manager will foster internal relationships throughout the property to ensure and maintain open communication. This role will support in achieving the company’s financial goals, partnering with businesses of shared values and provide experiences that develop long term brand loyalty.
Requirements
- Strong selling and closing skills.
- Strong Customer Relations & Communication skills.
- Critical thinking skills, solution oriented.
- Ability to successfully mentor other team members.
- Polished appearance and demeanor.
- Excellent customer service skills.
- Proficiency in English communication, both verbal and written.
- Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
- At 21 years of age.
- High School Diploma or equivalent.
- Minimum five years of experience in hotel or convention sales.
- Minimum three years of previous management/leadership in hospitality industry.
- Proof of eligibility to work in the United States.
Nice To Haves
- Bachelor’s degree preferred.
- Working knowledge of Delphi and Opera.
- Previous experience working in a large group business complex, luxury resort.
- Knowledge of property operations
Responsibilities
- Meet and exceed revenue quotas and goals established by Leadership.
- Solicit and contract group and convention business at Resorts World.
- Effectively qualify leads in a timely and efficient manner and follow through with commitments.
- Proactively solicit new customers that meet the business profile through prospecting skills to drive incremental revenues and secure future agreements.
- Develop and strengthen customer relationships through travel, networking events, sales calls and entertainment as needed.
- Host prospective clients visiting the hotel, highlighting elements that support the customers’ successful execution of their event’s objectives and goals.
- Utilize negotiation skills to positions both Parties in a fair and mutually beneficial commitment.
- Understand contract clauses and negotiate proper business terms to drive down property revenues and minimize risk.
- Develop strategies to maximize occupancy and revenue based on market demands and company’s goals.
- Partner with internal stakeholders and other departments outside of Sales Department to support customer needs and drive positive results for group increasing loyalty.
- Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
- Perform other job-related duties as requested.
Benefits
- We celebrate diversity and are committed to creating an inclusive environment for all team members.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
