MANAGER - MINIMART ($10-20M), POINT LOMA - FULL TIME EXEMPT

NEXCOM•San Diego, CA

About The Position

The Manager - Minimart manages sales activities in assigned retail and/or mall services departments. The manager ensures departments are appropriately stocked, merchandise is attractively displayed, and staffing is adequate to achieve sales goals and service standards. The position performs independently under the direction of a Store Divisional Manager or Store Manager, with work reviewed based on achievement of operational goals and objectives. The role also performs other related duties as assigned. This is a full-time, exempt position supporting the NEXCOM Enterprise mission of providing customers with quality goods and services at a savings and supporting quality-of-life programs for active-duty military members, retirees, reservists, and their families.

Requirements

Three years of general experience in administrative, clerical, retail sales, or related work that provides knowledge of selling-floor operations and procedures, person-to-person work relationship skills, and the ability to exercise mature judgment. Education may substitute for experience: one year of academic study above high school may substitute for each nine months of experience; where co-op experience is required as part of a student's program of study, one year may substitute for one year.
One year of specialized experience involving merchandise controls, inventory, stock record keeping and reports; exempt or non-exempt supervision; merchandise display and retail promotions; or customer relations aimed at improving sales and maintaining operating cost efficiencies.

Responsibilities

Execute retail and/or assigned mall services business strategies, procedures, and policies at the department level.
Ensure the department is fully stocked and merchandise is attractively displayed, including effective signage and accurate price marking; follow corporate visual merchandising standards and coordinate replenishment with backroom and procurement personnel.
Serve as the stock replenishment expert and ensure the replenishment program is effectively executed for responsible departments.
Establish and implement an effective customer relations program, ensuring service meets or exceeds NES standards and customer expectations.
Review merchandise stock structure and provide recommendations and information to Store Divisional Managers, Buyers, and others about stock position, assortment, saleability, local demand trends, and requirements.
Review daily sales reports; recommend and initiate markdowns as necessary; and provide input on departmental promotions, sales goals, and budgets.
Control scheduling to ensure staffing levels and payroll expenditures suit current business conditions.
Coordinate and implement departmental promotions and sales events with store operations, visual merchandising, and merchandise procurement associates; provide post-promotion feedback to Buyers, the Store Manager, and others.
Supervise, train, and motivate sales associates; ensure they understand sales goals, sales events, incentive programs, and store policies.
Stay informed about industry and market trends, benchmark practices with other retailers, and implement feasible best practices.
Provide courteous, tactful, and prompt service to customers and fellow associates; learn store policies and services and respond to inquiries in a friendly manner.
Perform independently under the direction of a Store Divisional Manager or Store Manager.