HOMEGOODS-POINT LOMA FT Department Supervisor

TJX•San Diego, CA
•Onsite

About The Position

The Department Supervisor is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively, and supporting teamwork. The role helps deliver an excellent customer experience through customer engagement, a clean and organized store, and exceptional service. The Supervisor also supports training, task coordination, productivity, compliance, safety, and store shrink-reduction goals.

Requirements

  • At least 1 year of retail experience.
  • At least 6 months of leadership experience.
  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills, with attention to detail.
  • Able to multitask and respond appropriately to changes in direction or unexpected situations.
  • Team player who works effectively with peers and supervisors.
  • Able to lift heavy objects, with or without reasonable accommodation.
  • Able to train others.

Responsibilities

  • Create a positive internal and external customer experience and role-model exceptional customer service.
  • Promote honesty and integrity and maintain confidentiality.
  • Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
  • Train and mentor Associates on merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
  • Ensure Associates complete tasks according to the store plan and adjust priorities as needed.
  • Monitor team productivity and coach Associates as necessary.
  • Organize and rotate back stock for easy replenishment.
  • Uphold merchandising philosophy and signage standards.
  • Maintain organization, cleanliness, and recovery standards in the backroom.
  • Ensure compliance with recycling and, where applicable, hazardous-waste programs.
  • Communicate priorities accurately and effectively with management and Associates and provide progress updates.
  • Give and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation assistance
  • Bereavement benefit
  • 401(k) with Associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match, for eligible Associates
  • Medical, dental, and vision coverage, for eligible Associates
  • Health savings account (HSA), for eligible Associates
  • Health care flexible spending account (FSA), for eligible Associates
  • Life insurance, for eligible Associates
  • Short- and long-term disability, for eligible Associates
  • Paid parental leave, for eligible Associates
  • Paid holidays, vacation, and sick time, for eligible Associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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