Manager, Microsoft Solution Sales

Connection • Concord, NH

2d • $108,500 - $140,950

About The Position

The Manager, Microsoft Solution Sales leads one or more Microsoft COE site teams that develop Microsoft solutions and agreements and accelerate cloud adoption among Connection customers. The role focuses on cloud consumption across M365, Azure, and Security solutions and expanding cloud solutions with customers. The manager works strategically with Sales, Services, other COE teams, and company resources to support Business Development Managers’ proactive selling, develop and execute effective Microsoft sales strategies, coordinate training and certifications, and maximize profitable, repeatable Microsoft sales opportunities.

The manager defines team strategy, coaches employees, measures execution, and supports individual development. The role oversees day-to-day Microsoft Solution Sales operations, including pipeline and deal management, monthly forecasting, fees management, account development, customer issues and escalations, and system and procedural questions. It also works with internal and external stakeholders to plan technical sales strategies and ensure alignment with Microsoft and Connection priorities.

Requirements

• Leadership capabilities to motivate, coach, and deliver results for a team.
• Proven leadership skills and demonstrated emotional intelligence, including the ability to lead a team and travel to sales sites.
• Strong active-listening skills and the ability to receive information completely and understand what is being said.
• Interpersonal skills and the ability to work well with all levels of the organization.
• Written and oral communication skills for communicating with customers and all levels of Connection management.
• Proactive communication skills and the ability to share information in a timely and relevant manner.
• Organizational skills to document activities, anticipate problems, plan schedules, and monitor performance against priorities and deadlines.
• Advanced knowledge of Microsoft solutions and business drivers gained from working with Microsoft customers.
• Advanced knowledge of Microsoft’s lifecycle and renewals process for Enterprise Agreements, MPSA (Microsoft Products and Services Agreement), and Cloud Subscription Agreements.

Nice To Haves

• Successful experience leading a sales and/or technical support team is highly desired.

Responsibilities

• Manage assigned Microsoft COE site teams, defining strategy, coaching employees, and measuring execution to develop Microsoft solutions and agreements and accelerate customer cloud adoption.
• Assess team members’ development needs and help build their competencies; regularly communicate strategies, initiatives, and changes.
• Provide ongoing performance feedback, recommend development activities, conduct annual performance evaluations, develop and monitor goals, and implement improvement plans as needed.
• Coach and develop the Microsoft site team in business development and selling techniques to achieve sales goals and required consumption growth targets.
• Align team efforts and results with the direction, mission, and vision of Microsoft and Connection.
• Respond to required employee-related actions and ensure timely, accurate processing of time-management requests and biweekly payroll submissions.
• Work with Team Leads and Microsoft COE leadership to oversee day-to-day operations, including pipeline and deal management, monthly forecasting, fees management, direct monitoring, focused account development, customer issues and escalations, and system and procedural questions.
• Partner with internal and external stakeholders on technical sales strategies and tactics and plan their execution.
• Build partnerships with Sales, Services, and Microsoft support at each site.
• Coordinate training and certifications with vendors and COE management, and proactively identify and secure training needed by the team and individual employees.

Benefits

• Competitive compensation.
• 401(k) plans.
• Medical insurance.
• Free therapy visits, mental health coaching and tools, and meditation resources.
• Paid time off, including vacation, sick time, Wellness Time Off, and Volunteer Time Off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed