Manager, Medicare Content Management

CVS Health • Hartford, CT

10d • $60,300 - $145,860 • Hybrid

About The Position

The Medicare Product Content Manager is an individual contributor role with no direct reports. The position specializes in benefit descriptions and product copy that align with product filings, and is primarily responsible for developing and reviewing benefit content. The role works with legal, compliance, business, communications, local-market, and operational partners to ensure content is legally accurate, clear to members across reading levels, and grammatically flawless. The manager also works across business lines to understand new and existing benefits and product changes and translate them into effective content. Candidates must be able to work three days per week in either the Hartford, Connecticut, or Scottsdale, Arizona, office.

Requirements

• At least 3 years of Medicare Advantage experience.
• 2–4 years in communications or marketing, including experience preparing content for a public and general audience and a proven track record of consistent, clear, and effective communication.
• 2–4 years of experience in large Medicare communication campaigns, preferably with diverse communities, explaining complicated concepts in simplified language.
• Bachelor’s degree concentrated in English, Marketing, Communications, or Public Health Administration, or 7 years of equivalent work experience.
• Ability to work 3 days per week in the Hartford, CT, or Scottsdale, AZ, office.

Nice To Haves

• Experience with all lines of Medicare business, including Individual, SNP, and Group.

Responsibilities

• Develop and review benefit content and copy.
• Specialize in benefit descriptions and product copy consistent with product filings.
• Provide partners with feedback on benefit language.
• Collaborate with legal, compliance, and business partners to ensure document language is legally accurate and understandable to members at all reading levels.
• Work with Corporate Communications on press releases containing benefit and product content.
• Partner with local markets and operations to implement descriptions for new plans and benefits, ensuring copy is accurate and grammatically flawless.
• Work across multiple business lines to understand new benefits, existing benefits, and product changes and translate them into effective content.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility
• Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager