Manager, Medicare Content Management

CVS Health • Hartford, CT

9d • Hybrid

About The Position

The Medicare Product Content Manager is an individual-contributor role with no direct reports. The role specializes in benefit descriptions and product copy consistent with product filings, with primary responsibility for developing and reviewing benefit content. The manager provides partners with feedback on benefit language and works with legal, compliance, and business partners to ensure document language is legally accurate and understandable to members across reading levels.

The role partners with Corporate Communications on press releases containing benefit and product content; collaborates with local market and operational partners to implement descriptions for new plans and benefits; and works across business lines to understand new and existing benefits and product changes and translate them into clear, accurate, grammatically flawless content. Candidates must be able to work three days per week in the Hartford, Connecticut, or Scottsdale, Arizona, office.

Requirements

• At least 3 years of Medicare Advantage experience.
• 2–4 years of communications or marketing experience preparing content for a public and general audience, with a proven track record of consistent, clear, and effective communication.
• 2–4 years of experience in large Medicare communication campaigns, preferably involving diverse communities and explaining complicated concepts in simplified language.
• Ability to work three days per week in the Hartford, Connecticut, or Scottsdale, Arizona, office.
• Bachelor’s degree concentrated in English, Marketing, Communications, or Public Health Administration, or 7 years of equivalent work experience.

Nice To Haves

• Experience with all lines of Medicare business, including Individual, SNP, and Group.

Responsibilities

• Develop and review benefit content and product copy consistent with product filings.
• Provide partners with feedback on benefit language.
• Work with legal, compliance, and business partners to ensure document language is legally accurate and understandable to members at all reading levels.
• Work with Corporate Communications on press releases containing benefit and product content.
• Partner with local market and operational teams to implement accurate descriptions for new plans and benefits.
• Collaborate across business lines to understand new benefits, existing benefits, and product changes, and translate them into effective content.
• Ensure copy is accurate and grammatically flawless.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility
• Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager